Sales Assistant - Tumi Stockholm

Samsonite; Stockholms kommun; On-site; SEK 260,000 - 320,000; Full time

Job summary

A luxury retail company in Stockholm is seeking an enthusiastic sales associate to meet sales goals and ensure excellent client interactions. The ideal candidate will possess strong sales skills, be a team player, and have a passion for the brand. This role requires flexibility in availability and a commitment to delivering outstanding customer service. Join a dynamic team and contribute to an enriching customer experience at the store.

Qualifications

• Strong sales and client experience, preferably in the luxury market.
• Flexibility to work nights, weekends, and holidays as needed.
• Retail experience with strong sales and client service.
• Proven ability to meet sales goals and KPIs.
• Flexible availability for nights, weekends and holidays.
• Able to stand, move around the store, and assist with lifting up to 30 pounds.

Responsibilities

• Meet and exceed individual and store baseline goals.
• Ensure a consistent superior client experience.
• Maintain visual merchandising and cleanliness standards.
• Teamwork: coaching through fostering TUMI elite and skill practicing with store team and providing constructive feedback.
• Demonstrate organizational core values.
• Demonstrate openness to new ideas and concepts while learning and applying to the job.
• Complete quarterly goal setting for personal development.
• Exercise strong verbal and written skills and collaborate effectively with others.
• Maintain payroll accuracy by managing timecards and adhering to training and deadlines.
• Ensure visual guidelines are followed and deliver a superior client experience.

Skills

Sales experience

Client relationship building

Teamwork

Strong communication

Time management

Integrity

Communication

Adaptability

Job description

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Take pride in work and strive for excellence.

Take responsibility for performance

Teamwork: Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.

Demonstrate organizational core values.

Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.

Key Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
• Take pride in work and strive for excellence.
• Take responsibility for performance
• Teamwork: Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
• Demonstrate organizational core values.
• Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Complete quarterly goal setting for personal development.

Communication And Relationship Building

• Exercise strong verbal and written skills.
• Utilize active listening skills in order to seek understanding of others.
• Able to adjust communication to the intended audience.
• Demonstrate continuous dedication to ethical conduct in completion of job duties.
• Collaborate effectively with others.
• Openness to feedback from supervisors, peers and team.
• Ability to remain calm and deescalate situations.

Compliance

• Manage personal timecards to ensure payroll accuracy.
• Stay up to date with all training.
• Complete all assigned tasks and meet deadlines.
• Adhere to all company policies and procedures.

Visual Merchandising/Client Experience

• Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
• Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
• Ensure a consistent superior client experience.

About The Team

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions.

What We Value

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Have strong time management skills.