Sales Advisor 12H

Arket; Stockholms kommun; On-site; SEK 165,000 - 248,000; Part time

Benefits offered by this job

25% staff discount

H&M Incentive Program (HIP)

Long Service Award

Collective agreement

Job summary

ARKET, a brand under the H&M Group, seeks a Sales Advisor to greet customers, drive brand experience, and support store operations across the shop floor, fitting rooms and cash desk. You’ll help with deliveries, stock replenishment and merchandising while delivering warm, proactive service.

Previous retail experience and familiarity with fabrics are nice-to-have but not mandatory; a permanent part-time role with 12 hours per week is offered, with staff benefits including a 25% staff discount and

Qualifications

• Customer-focused: Enjoy engaging with people and delivering excellent service.
• Adaptable and flexible: Respond to changing priorities and requests.
• Action-oriented: Proactive and driven to take initiative with quality.
• Strong communicator: Clear, attentive listening and understanding others’ needs.
• Eager to learn: Open to feedback and growth.
• Brand enthusiast: Passion for ARKET and our collection.
• Schedule flexibility: Willing to work varied hours, including evenings and weekends.
• Understanding of store operations & customer service skills from retail experience (preferable).
• Confident offering customers advice on fashion trends, materials, sizing, etc. (preferable).
• This is a permanent part-time position with a contract of 12 hours a week (preferable).

Responsibilities

• Greet customers and provide high-level service at every touchpoint.
• Assist at cash desk, fitting rooms and store floor to enhance shopping experience.
• Process deliveries, replenish stock and merchandise latest garments on the floor.

Skills

Customer-focused

Adaptable & flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Store operations knowledge

Retail advice on fashion

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc
• This is apermanentpart-time position with a contract of 12hours a week from .

We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this, Sweden-based colleagues also receive:

• Long Service Award
• Collective agreement

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Company Description
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.