Sales Advisor 5h - Permanent contract

H & M Hennes & Mauritz Sverige AB; Piteå kommun; On-site; SEK 29,016 - 40,176; Part time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M Group in Piteå is seeking a Sales Advisor to welcome customers, guide them around the store, and help them find products while sharing fashion knowledge.

You will work with a dynamic Store Team across roles, support opening and closing, keep the floor inviting, and contribute to a high-quality in-store experience during store hours.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service

Job description

WHAT YOU'LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role – Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, and Delivery Responsible – contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. By building meaningful connections with customers, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with:

• Experience in customer service within fashion, retail, or similar fields.

And people who are:

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious about store technology, and eager to learn and develop.
• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry toward a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• All employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
• In addition to our staff discount, all employees are included in the H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

JOB DETAILS

This is a permanent position offering 5 hours per week, with start in August or by agreement. The role is based in Piteå and you should be available to work during store opening hours. Language skills in Swedish or English are required.

LOCATION

Storgatan 63, Piteå, Sweden