Sales Advisor 7-10h

H & M Hennes & Mauritz Sverige AB; Göteborgs kommun; On-site; SEK 165,312 - 220,416; Part time

Benefits offered by this job

Staff discount

HIP program

Long service award

Collective agreement

Wellness allowance

Job summary

H&M Hennes & Mauritz Sverige AB seeks a friendly Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service from conversations to cash desk, fitting rooms, and shop floor, while processing deliveries, replenishing stock, and merchandising latest garments.

You will create welcoming experiences and collaborate with your team to uplift customers. Previous customer service experience and familiarity with fabrics are nice to have but not mandatory;

Qualifications

• Customer-focused and enjoys engaging with people.
• Adaptable and responsive to changing priorities and customer requests.
• Proactive and driven to take initiative and get things done with quality.
• Clear communication and active listening to understand others' needs.
• Willing to learn and grow within the brand.
• Passion for the brand and collection; share enthusiasm with customers.

Responsibilities

• Greet customers and provide high-level service at every touchpoint.
• Assist at the cash desk, fitting rooms, and on the shop floor.
• Process deliveries, replenish stock and merchandise the latest garments.
• Collaborate with the team to create welcoming customer experiences.
• Support varied hours, including evenings and weekends.

Skills

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Tools

Cash register

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

This is a part-time permanent position with a contract of 7-10 hours a week.

Benefits:

• 25% staff discount across all H&M Group brands-available both in-store and online.
• Employees are included in the H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.

You can read more about our H&M Incentive Program here.

In addition to this, Sweden-based colleagues also receive:

• Long Service Award
• Collective agreement
• Wellness Allowance

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

SINGULAR SOCIETY is an innovative membership based brand that offers premium products at the price they cost to make.

Location
Östra Hamngatan 42, Göteborg, Sweden