Sales Advisor - Vikpool

H & M Hennes & Mauritz Sverige AB; Göteborgs kommun; On-site; SEK 200,880 - 245,520; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Long Service Award

Collective agreement

Wellness Allowance

Job summary

H&M Sverige is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service, assist at the cash desk, help in fitting rooms, and maintain shop-floor merchandising to enhance the shopping experience.

Responsibilities include processing deliveries, replenishing stock, and presenting latest garments with energy and warmth. Prior experience is welcomed but not mandatory, with flexible hours including evenings and weekends.

Qualifications

• Customer-focused: engage with people and deliver excellent service.
• Adaptable and flexible: handle changing priorities and requests.
• Action-oriented: take initiative and complete tasks with quality.
• Strong communicator: speak clearly and listen actively to understand needs.
• Eager to learn: receptive to feedback and growth opportunities.
• Brand enthusiast: passionate about the brand and collection.
• Schedule flexibility: able to work varied hours including evenings and weekends.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at cash desk, fitting rooms and throughout the shop floor.
• Process deliveries, replenish stock and merchandise garments.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Benefits:

We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Sweden-based colleagues also receive:

• Long Service Award
• Collective agreement
• Wellness Allowance

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

SINGULAR SOCIETY is an innovative membership based brand that offers premium products at the price they cost to make.

Location Östra Hamngatan 42, Göteborg, Sweden