SaaS Customer Growth & Renewal Lead

Planhat; Stockholms kommun; On-site; SEK 600,000 - 800,000; Full time

Job summary

Planhat is seeking a commercial leader in Stockholms kommun, Sweden, to manage client outcomes and drive revenue expansion. The ideal candidate brings 3-5 years of experience in fast-paced environments and possesses a strong commercial mindset. You will own outcomes end-to-end, focusing on customer retention and maximizing Net Revenue Retention (NRR).

Your role will involve proactive analysis of customer data, shaping product strategy through direct engagement, and aligning strategies for growth. Join us to create sustainable revenue growth and broader commercial leadership opportunities.

Qualifications

• 3-5 years in high-performance environments like management consulting or tech startups.
• Track record of owning commercial outcomes and driving product adoption.
• Proven ability to analyze usage patterns and customer health data.

Responsibilities

• Manage customers from onboarding to renewal and expansion.
• Deliver measurable outcomes aligned with revenue or operational efficiency.
• Identify and act on expansion opportunities proactively.

Skills

Commercial mindset

Ability to engage with senior stakeholders

Tech-savvy

Self-directed and adaptable

Highly ambitious

Job description

Planhat is seeking a commercial leader in Stockholms kommun, Sweden, to manage client outcomes and drive revenue expansion. The ideal candidate brings 3-5 years of experience in fast-paced environments and possesses a strong commercial mindset. You will own outcomes end-to-end, focusing on customer retention and maximizing Net Revenue Retention (NRR).

Your role will involve proactive analysis of customer data, shaping product strategy through direct engagement, and aligning strategies for growth. Join us to create sustainable revenue growth and broader commercial leadership opportunities.