Restaurant Supervisor: Lead Warm, Guest-Focused Service

Spanjoren Slussen AB; Stockholms kommun; On-site; SEK 301,000 - 424,000; Full time

Benefits offered by this job

Referral bonus scheme

Shared accommodation (where applicable

Job summary

Villa Valentina, part of Urban Italian Group, is seeking a Supervisor to support the management team in delivering warm, guest-focused service on the floor and to help keep the team organized during busy shifts.

You will lead by example, assist guests with confidence, work closely with managers and the kitchen, and contribute to training and daily team motivation while upholding UIG standards across our growing European brands.

Qualifications

• Experience in a busy restaurant or hospitality environment.
• Confident on the floor and comfortable supporting a team.
• Warm, positive and guest-focused.
• Organised, reliable and calm under pressure.
• A strong communicator who enjoys working with people.
• Ready to learn, grow and take ownership.

Responsibilities

• Supporting the daily restaurant service and helping the floor run smoothly.
• Leading by example and supporting the team during busy shifts.
• Creating a warm, confident and memorable guest experience.
• Helping with table flow, guest communication and service standards.
• Supporting training, feedback and daily team motivation.
• Working closely with managers and the kitchen to keep service connected and organised.

Skills

Hospitality experience

Team leadership

Customer service

Communication

Organised

Ownership mindset

Job description

Villa Valentina, part of Urban Italian Group, is seeking a Supervisor to support the management team in delivering warm, guest-focused service on the floor and to help keep the team organized during busy shifts.

You will lead by example, assist guests with confidence, work closely with managers and the kitchen, and contribute to training and daily team motivation while upholding UIG standards across our growing European brands.