Remote-Ready Telecom Operations Engineer – 24/7 Monitoring

Telia Company; Karlstads kommun; Hybrid; SEK 377,806 - 539,723; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for remote work

Performance-based bonus

Job summary

Telia Company in Karlstad is seeking an Operations Engineer to manage incident management of telecom services. You will monitor and manage platforms across Nordic and international markets.

The ideal candidate has a technical degree, is fluent in Swedish and English, and possesses a strong interest in network operations. This role includes comprehensive benefits and opportunities for remote work.

Qualifications

• A technical degree or certification in Telecom, IT, or Networks is valuable.
• Technical background in Telecom, IT, or networks with a good understanding of mobile network operations.
• Fluent in Swedish and English, both spoken and written.
• Hands-on experience or strong interest in network monitoring, incident management.
• Curiosity, resilience, and a service-oriented mindset.

Responsibilities

• Identify, analyze, report, and resolve incidents.
• Collaborate across different functions in Telia to overcome challenges.
• Support the team in delivering exceptional service.
• Perform monitoring and management of platforms and mobile networks.

Skills

Network monitoring

Incident management

Customer support

Mobile network operations

Education

Technical degree or certification in Telecom, IT, or Networks

Job description

Telia Company in Karlstad is seeking an Operations Engineer to manage incident management of telecom services. You will monitor and manage platforms across Nordic and international markets.

The ideal candidate has a technical degree, is fluent in Swedish and English, and possesses a strong interest in network operations. This role includes comprehensive benefits and opportunities for remote work.