Remote Danish-Speaking Customer Expert Travel & Bookings

Mercier Consultancy MD; Danmark; Remote; SEK 325,000 - 475,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

13th and 14th salaries

Career opportunity in Greece tourism

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Customer Expert for Booking.com. This fully remote role is based in Greece and involves assisting customers with bookings and travel issues across the tourism sector.

The ideal candidate is fluent in Danish and holds an EU passport, with prior customer service experience preferred. Attractive benefits include relocation support, training, and performance bonuses.

Qualifications

• Danish language fluency (spoken and written) is required.
• EU passport holder is mandatory.
• Experience in customer service or travel-related roles is preferred.

Responsibilities

• Provide high-quality support to customers and partners in the tourism sector regarding bookings.
• Handle inquiries via phone, email, and chat to resolve travel-related issues.
• Maintain premium service standards reflecting Booking.com quality.
• Navigate reservation systems to update, modify, or cancel travel arrangements.
• Collaborate with international teams to improve customer satisfaction.
• Keep up-to-date with tourism trends and travel policies.
• Work remotely from Greece while contributing to the team.

Skills

Danish (native/fluent)

Communication

Customer service

Job description

Mercier Consultancy Group is seeking a Danish Speaking Customer Expert for Booking.com. This fully remote role is based in Greece and involves assisting customers with bookings and travel issues across the tourism sector.

The ideal candidate is fluent in Danish and holds an EU passport, with prior customer service experience preferred. Attractive benefits include relocation support, training, and performance bonuses.