Danish Remote Support Specialist – Premium Home Appliances

Mercier Consultancy MD; Sweden; Remote; SEK 236,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Career development

Job summary

Mercier Consultancy Group is seeking Danish-speaking Customer Experts for Miele to join its premium international support team. The role is remote from Greece, offering the chance to assist high-end home appliances and maintain luxury service standards for the Miele brand.

You will handle inquiries via phone, email, and chat, with relocation to Greece supported and a competitive monthly salary and bonus structure.

Qualifications

• Native or fluent Danish (spoken and written).
• Strong communication and interpersonal skills for high-quality customer service.
• Ability to relate to customers in a premium brand context.
• Interest or background in consumer electronics and home appliances.

Responsibilities

• Provide high-level technical support for Miele appliances via phone, email, and chat.
• Troubleshoot inquiries while upholding Miele luxury service standards.
• Assist with product registration, warranty queries, and post-purchase guidance.
• Maintain accurate customer profiles in CRM systems.
• Act as a brand ambassador reflecting Miele's quality in every interaction.
• Collaborate with international teams to resolve complex customer issues.
• Contribute to continuous improvement of support protocols.

Skills

Danish language proficiency

Client communication

Team collaboration

Problem solving

Job description

Mercier Consultancy Group is seeking Danish-speaking Customer Experts for Miele to join its premium international support team. The role is remote from Greece, offering the chance to assist high-end home appliances and maintain luxury service standards for the Miele brand.

You will handle inquiries via phone, email, and chat, with relocation to Greece supported and a competitive monthly salary and bonus structure.