Danish-Speaking Customer Support Agent I Remote in Greece I Relocation Supported

WW Talents; Helsingborgs kommun; Remote; SEK 147,000 - 176,000; Full time

Benefits offered by this job

Paid training

Onboarding support

Relocation support

Career development

International brands experience

Job summary

WW Talents seeks a Danish-speaking Client Service Advisor to support international projects from Greece. The role is fully remote within Greece, with daily duties across phone, email, and chat support.

You will assist with orders, payments, deliveries, warranties, and returns while maintaining CRM records and delivering professional service. Requirements include Danish at C1/C2, English at B2-C1, and strong communication and problem-solving skills.

Qualifications

• Danish language at C1/C2 level for customer communications.
• English knowledge at B2-C1 level, depending on project.
• Strong written and verbal communication with customers.
• Ability to solve problems and multitask in a fast-paced setting.
• Customer-oriented approach with professional, solution-focused mindset.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties and returns.
• Troubleshoot basic issues and deliver effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and professional, customer-focused support.

Skills

Danish language (C1/C2)

English language (B2-C1)

Customer service

Problem solving

Multitasking

Communication

Tools

CRM systems

Job description

We are looking for Danish-Speaking Client Service Advisors in Greece supporting customers across various international projects.

Working Location:

Greece. This role is only remote in Greece. Work remotely anywhere in Greece.

Work Model:

Remote

Language:

Danish – C1/C2 level

English:

B2–C1, depending on the project

Compensation:

€1,300 gross/month (paid over 14 months)+performance-based bonus of up to 20% of the salary/month, depending on the project

Relocation Package:

4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency fee

Working Schedule:

Monday–Friday, with occasional weekend shifts depending on the project

Legal Requirements:

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

If you are a Danish-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Requirements

• C1/C2 level of Danish
• B2–C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
• Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee
• The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas