Danish-Speaking Remote Customer Support Advisor (Greece)

WW Talents; Helsingborgs kommun; Remote; SEK 147,000 - 176,000; Full time

Benefits offered by this job

Paid training

Onboarding support

Relocation support

Career development

International brands experience

Job summary

WW Talents seeks a Danish-speaking Client Service Advisor to support international projects from Greece. The role is fully remote within Greece, with daily duties across phone, email, and chat support.

You will assist with orders, payments, deliveries, warranties, and returns while maintaining CRM records and delivering professional service. Requirements include Danish at C1/C2, English at B2-C1, and strong communication and problem-solving skills.

Qualifications

• Danish language at C1/C2 level for customer communications.
• English knowledge at B2-C1 level, depending on project.
• Strong written and verbal communication with customers.
• Ability to solve problems and multitask in a fast-paced setting.
• Customer-oriented approach with professional, solution-focused mindset.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties and returns.
• Troubleshoot basic issues and deliver effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and professional, customer-focused support.

Skills

Danish language (C1/C2)

English language (B2-C1)

Customer service

Problem solving

Multitasking

Communication

Tools

CRM systems

Job description

WW Talents seeks a Danish-speaking Client Service Advisor to support international projects from Greece. The role is fully remote within Greece, with daily duties across phone, email, and chat support.

You will assist with orders, payments, deliveries, warranties, and returns while maintaining CRM records and delivering professional service. Requirements include Danish at C1/C2, English at B2-C1, and strong communication and problem-solving skills.