Remote Client Success Specialist - Flexible Hours

Sunkissedgetaways; Örebro kommun; Remote; SEK 402,000 - 643,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and ongoing support

Job summary

Sunkissedgetaways is seeking a Client Success Specialist to deliver excellent client experiences from initial contact through ongoing relationships. This remote role emphasizes clear communication, timely follow-ups, and professional support across channels.

The ideal candidate thrives on helping clients, coordinating next steps, and maintaining organized records, with training and guidance provided.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional and solutions-oriented approach.
• Excellent follow-up skills.
• Strong attention to detail.
• Organized and dependable.
• Comfortable working remotely.
• Able to communicate via phone, email and online platforms.
• Previous customer service or admin experience is a plus but not required.

Responsibilities

• Communicate professionally with prospective and existing clients
• Respond to client questions and inquiries
• Understand client needs and provide appropriate information
• Follow up with clients and prospects in a timely manner
• Help coordinate consultations, appointments, and next steps
• Maintain accurate client records
• Build strong and professional client relationships
• Identify opportunities to improve the client experience
• Escalate questions or concerns when appropriate
• Participate in team meetings, training, and development activities

Skills

Verbal & written communication

Attention to detail

Organizational skills

Remote work comfort

Follow-up skills

Customer service experience

Job description

Sunkissedgetaways is seeking a Client Success Specialist to deliver excellent client experiences from initial contact through ongoing relationships. This remote role emphasizes clear communication, timely follow-ups, and professional support across channels.

The ideal candidate thrives on helping clients, coordinating next steps, and maintaining organized records, with training and guidance provided.