Regional Servicemanager Stockholm

Liebherr Group; Västerås kommun; Presencial; SEK 900 000 - 1 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Wellness allowance

Pension plan

Insurance

Training opportunities

Structured onboarding

Resumo da oferta

Liebherr-Sverige AB is seeking a Regional Service Manager to lead and develop a team of technicians in Västerås, Sweden. You will plan, coordinate and oversee field work, ensuring seamless customer communication and accurate invoicing.

This role requires a proven track record in technical management and a strong focus on safety and service excellence. You will manage 10 technicians, foster a positive work environment, and act as the essential link between customers and Liebherr while driving

Qualificações

• Proven managerial experience in a technical environment.
• Experience with occupational health and safety (OHS).
• Background in technical support, service or customer care.
• Enjoy being the central point of connection between customers and the organization.
• Independent, reliable and solution-oriented thinking.
• Good Swedish and English language skills.

Responsabilidades

• Plan and schedule work assignments for technicians.
• Ensure correct spare parts are ordered for each job.
• Maintain ongoing communication with customers and technicians.
• Oversee the full process from booking to completion and reporting for invoicing.

Conhecimentos

Manager experience

OHS experience

Technical support

Customer liaison

Independent thinking

Swedish & English

Open & friendly

Descrição da oferta de emprego

Your Responsibilities

Your responsibilities will include planning and scheduling work assignments for our technicians, ensuring the correct spare parts are ordered, and maintaining ongoing communication with both customers and technicians. You will be responsible for the entire process, from the initial booking through to the completion of the work, ensuring everything is accurately reported and ready for invoicing.

You will be the direct manager of 10 technicians and will be responsible for their development and working environment. Previous experience as a successful manager and leader is essential. Great emphasis will be placed on your personal qualities. In this role, you will act as the vital link between the customer and Liebherr while using your leadership skills to support, challenge, and develop our employees.

Your Profile

• Documented experience as a manager, ideally in a technical industry
• Experience in occupational health and safety (OHS)
• Experience on technical support, service or customer care
• Enjoy being the central point of connection between customers and the organization and working in a team environment
• Independent, reliable and solution-oriented thinking
• Good Swedich and English language skills
• Open, honest and friendly manner

What we offer

• Varied tasks: Excitement and variety are guaranteed. Every day brings new challenges and multiple contacts with our customers and team.
• Individual orientation: A structured introduction program will help you to quickly familiarise yourself with your new tasks and feel at home with us.
• Attractive compensation and benefits: in addition to salary, we offer additional benefits such as wellness allowances, insurances and pension according to collective bargain agreement and much more
• Training opportunities: Help shape your professional future and continue to develop yourself, take advantage of the diversity of our succesful group of companies and benefit from training opportunities in Sweden and at our factories in Germany, Austria and France.
• Top work environment: As a Regional Servicemanager at Liebherr-Sverige AB, you will be part of an international family business and work in a dynamic team characterised by openess and cooperation

One Passion. Many Opportunities.

The Company

Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.

Location

Liebherr-Sverige AB

Fallskärmsvägen 5

72131 Västerås

Sweden (SE)

Contact

Marina Sjögren

[e-mail]