Regional Servicemanager Stockholm

Liebherr; Västerås kommun; On-site; SEK 680,000 - 1,040,000; Full time

Benefits offered by this job

Wellness allowance

Insurance

Pension

Training opportunities abroad

Job summary

Liebherr-Sverige AB is seeking a Regional Service Manager to plan, schedule and oversee service work for our technicians across Sweden. You will coordinate bookings, ensure correct spare parts are ordered, and maintain open communication with customers and technicians to drive smooth service delivery.

You will directly manage about 10 technicians, supporting their development and work environment. Strong leadership, a customer-centred mindset, and fluency in Swedish and English are essential to

Qualifications

• Documented experience as a manager, ideally in a technical industry.
• Experience in occupational health and safety (OHS).
• Experience in technical support, service or customer care.
• Enjoy being the central point of connection between customers and the organization and working in a team environment.
• Independent, reliable and solution-oriented thinking.
• Good Swedish and English language skills.
• Open, honest and friendly manner.

Responsibilities

• Plan and schedule work assignments for technicians.
• Ensure correct spare parts are ordered and tracked from booking to invoicing.
• Maintain ongoing communication with customers and technicians.
• Manage development and working environment for 10 technicians.
• Act as the liaison between customers and Liebherr.

Skills

People management

OHS experience

Technical support

Customer liaison

Independent thinking

Swedish language

English language

Job description

Your responsibilities will include planning and scheduling work assignments for our technicians, ensuring the correct spare parts are ordered, and maintaining ongoing communication with both customers and technicians. You will be responsible for the entire process, from the initial booking through to the completion of the work, ensuring everything is accurately reported and ready for invoicing.

You will be the direct manager of 10 technicians and will be responsible for their development and working environment. Previous experience as a successful manager and leader is essential. Great emphasis will be placed on your personal qualities. In this role, you will act as the vital link between the customer and Liebherr while using your leadership skills to support, challenge, and develop our employees.

Your Profile:

• Documented experience as a manager, ideally in a technical industry
• Experience in occupational health and safety (OHS)
• Experience on technical support, service or customer care
• Enjoy being the central point of connection between customers and the organization and working in a team environment
• Independent, reliable and solution-oriented thinking
• Good Swedich and English language skills
• Open, honest and friendly manner

What we offer:

• Varied tasks:Excitement and variety are guaranteed. Every day brings new challenges and multiple contacts with our customers and team.
• Individual orientation:A structured introduction program will help you to quickly familiarise yourself with your new tasks and feel at home with us.
• Attractive compensation and benefits:in addition to salary, we offer additional benefits such as wellness allowances, insurances and pension according to collective bargain agreement and much more
• Training opportunities: Help shape your professional future and continue to develop yourself, take advantage of the diversity of our succesful group of companies and benefit from training opportunities in Sweden and at our factories in Germany, Austria and France.
• Top work environment: As a Regional Servicemanager at Liebherr-Sverige AB, you will be part of an international family business and work in a dynamic team characterised by openess and cooperation

If you have any questions, please contact Marina Sjögren.

One Passion. Many Opportunities.

The company

Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas.The Group employs nearly 50,000 people in more than 140 companies on all continents.