Regional IT/OT Specialist for BU Service

Hitachi Energy, Ludvika; Ludvika kommun; On-site; SEK 650,000 - 900,000; Full time

Benefits offered by this job

Collective agreement

Flexible working time

Health care and wellness allowance

Fantastic career possibilities within

Mentor to support onboarding

Trainings and education

Diversified company with 70+ nationali

Parental leave supplement

Employee Benefit Portal

Job summary

Hitachi Energy in Ludvika, Sweden, seeks a Regional IT/OT Specialist to support delivery, operation, and continuous improvement of IT/OT services across factory sites, workshops, and laboratories in Europe.

You will combine hands-on technical expertise with cross-functional collaboration to ensure reliable, secure operations, acting as a bridge between stakeholders, vendors, and Group IT. Willing to travel ~40% of time.

Qualifications

• 3–5+ years hands-on IT/OT support, service delivery, or infra in industrial/manufacturing/lab environments.
• Experience with MES or LIMS is advantageous.
• Experience supporting end-user hardware, software, networking, and connectivity.
• Solid cybersecurity fundamentals, patching, and secure system configuration.

Responsibilities

• Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories.
• Travel to regional sites as needed to ensure operational continuity.
• Maintain and support locally managed systems outside global IT coverage.
• Coordinate IT/OT applications with external vendors.
• Support laboratory instruments and ensure reliable data transfer and integration with business systems.

Skills

IT/OT support

Cybersecurity

Vendor coordination

English & Nordic

Problem solving

Tools

MES

LIMS

Job description

Regional IT/OT Specialist for BU Service

We are looking for a Regional IT/OT Specialist to support the delivery, operation, and continuous improvement of IT/OT services across factory sites, workshops, and laboratories in Europe within Hitachi Energy’s Service Business.

In this role, you will combine hands‑on technical expertise with collaboration across teams to ensure reliable and secure operations. You will play a key role in supporting critical systems, enhancing cybersecurity, and acting as a bridge between business stakeholders, vendors, and Group IT.

This position offers a dynamic industrial environment with exposure to operational technology, laboratory systems, and continuous improvement initiatives.

How you’ll make an impact

• Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories
• Perform hands‑on support at regional sites and travel as required to ensure operational continuity
• Maintain and support locally managed systems and equipment outside Global IT coverage
• Manage and support IT/OT applications, including coordination with external vendors
• Support laboratory instruments, ensuring reliable connectivity, data transfer, and integration with business systems
• Maintain operational technologies such as collaboration tools, security systems, and badging solutions
• Implement and support cybersecurity measures, including system configuration, patching, and incident response
• Ensure services are delivered in compliance with company standards, policies, and regulatory requirements
• Collaborate with stakeholders and vendors while documenting solutions and driving continuous improvement
• Willing to travel ca 40 % of your work time and you always represent Hitachi Energy the best possible way

Your background

• 3–5+ years of hands‑on experience in IT/OT support, service delivery, or infrastructure within industrial, manufacturing, or laboratory environments
• Experience with manufacturing processes, OT environments (e.g., MES), or LIMS is considered an advantage
• Experience supporting end‑user hardware, software, networking, and connectivity
• Experience working with vendors and supporting operational technology systems
• Solid understanding of cybersecurity fundamentals, patching, and secure system configuration
• Strong problem‑solving skills with a proactive and solution‑oriented mindset
• Ability to work independently and collaborate effectively across teams
• Proficiency in English and knowledge of one or more Nordic languages is a must
• ITIL4 certification is a plus

What we offer (relevant for Sweden)

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks

The position is based in Ludvika, Drammen or Vaasa.