Regional IT/OT Specialist

Jobtailor; Ludvika kommun; Hybrid; SEK 480,000 - 640,000; Full time

Job summary

Hitachi Energy in Sweden is seeking an experienced IT/OT support specialist to provide on-site and remote assistance across factories, workshops and laboratories.

The role involves traveling up to 40% to ensure operational continuity, maintaining local systems outside Global IT coverage, and coordinating with external vendors. The position requires strong cybersecurity practices and the ability to collaborate across teams in English and Nordic languages.

Qualifications

• 3–5+ years hands-on IT/OT support or infrastructure in industrial settings.
• Experience with manufacturing processes or OT environments (MES/LIMS) is a plus.
• Experience supporting end-user hardware, software, networking, and connectivity.
• Strong cybersecurity fundamentals, patching, and secure configuration.
• Proactive, solution-oriented with ability to work independently and across teams.
• Fluent in English and knowledge of one or more Nordic languages.
• ITIL4 certification is a plus.

Responsibilities

• Provide on-site and remote IT/OT support across factories, workshops, and labs.
• Travel up to 40% to ensure operational continuity.
• Maintain and support locally managed systems and equipment outside Global IT coverage.
• Collaborate with vendors and stakeholders to document solutions and drive improvements.
• Ensure cybersecurity measures and incident response are applied.

Skills

IT/OT support

Vendor coordination

Cybersecurity basics

Problem solving

Independent work

English

Nordic languages

Job description

Overview

Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories. Perform hands-on support at regional sites and travel as required to ensure operational continuity. Maintain and support locally managed systems and equipment outside Global IT coverage. Manage and support IT/OT applications, including coordination with external vendors. Support laboratory instruments, ensuring reliable connectivity, data transfer, and integration with business systems. Maintain operational technologies such as collaboration tools, security systems, and badging solutions. Implement and support cybersecurity measures, including system configuration, patching, and incident response. Ensure services are delivered in compliance with company standards, policies, and regulatory requirements. Collaborate with stakeholders and vendors while documenting solutions and driving continuous improvement. Willing to travel ca 40% of your work time and you always represent Hitachi Energy the best possible way.

Requirements

• 3–5+ years of hands-on experience in IT/OT support, service delivery, or infrastructure within industrial, manufacturing, or laboratory environments
• Experience with manufacturing processes, OT environments (e.g., MES), or LIMS is considered an advantage
• Experience supporting end-user hardware, software, networking, and connectivity
• Experience working with vendors and supporting operational technology systems
• Solid understanding of cybersecurity fundamentals, patching, and secure system configuration
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Ability to work independently and collaborate effectively across teams
• Proficiency in English and knowledge of one or more Nordic languages is a must
• ITIL4 certification is a plus