On-Site Lab Equipment Service Engineer

PerkinElmer

Göteborgs kommun

On-site

SEK 520,000 - 700,000

Full time

14 days+

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Benefits offered by this job

Team environment

Exposure to cutting‑edge technologies

Impactful scientific work

Competitive compensation and benefits

Professional development

Job summary

PerkinElmer Gothenburg is seeking a Customer Service Engineer to provide on-site support at AZ Gothenburg (Sweden) for complex laboratory equipment. You will perform installation, preventive and remedial maintenance, troubleshooting, and repair, while ensuring operational quality and training customers on usage.

The role spans system hardware, software, PCs, networking, and laboratory instrumentation, with a focus on service quality and customer satisfaction.

Qualifications

Relevant education in automation and/or a technical discipline.
Experience in the pharmaceutical or chemical industry.
Professional-level English.
Demonstrated team player mindset with a focus on daily delivery quality.
Alignment with PerkinElmer core values.
Leadership experience (e.g., Team Leader, Supervisor).
Continuous improvement experience (e.g., 5S, Lean).
Coordination/planning and strong organizational skills.
Customer service experience.

Responsibilities

Preventive and corrective maintenance to ensure uptime and compliance.
Troubleshooting and diagnostics of complex electro‑mechanical instrumentation and software/controls.
Installation and qualification of equipment; support IQ/OQ/PQ where applicable.
Serve as primary interface with customer stakeholders on technical and administrative matters.