Nordic IT Support Specialist – Onsite & Onboarding Focus

Atnorth As; Stockholms kommun; On-site; SEK 279,000 - 424,000; Full time

Job summary

atNorth is seeking an IT Support Specialist to deliver high-quality onsite IT support for ~100 employees in Finland while collaborating with the Nordic IT organization. This 12-month fixed-term contract offers a hands-on role in a fast-growing Nordic technology company.

You will manage day-to-day IT needs, onboarding/offboarding, asset management, and work closely with central IT teams and external providers. The role is based at SWE01 in Kista, Stockholm, with potential travel within Sweden.

Qualifications

• 2+ years of experience in IT Support or related role.
• Experience with Microsoft 365.
• Experience in a corporate environment providing onsite IT support.
• Fluency in Swedish and English.
• Knowledge of Windows environments and common workplace IT infrastructure.

Responsibilities

• Providing onsite first- and second-line IT support to employees.
• Troubleshooting hardware, software and workplace technology issues.
• Supporting onboarding and offboarding activities, including account administration and device preparation.
• Installing, configuring and maintaining laptops, mobile devices and workplace equipment.
• Managing IT assets and maintaining accurate documentation.
• Coordinating with external IT vendors and service providers when required.
• Collaborating with IT Support, Infrastructure, Cyber Security and IT Operations teams.
• Identifying opportunities for process improvements and contributing to local support routines.
• Travel between atNorth datacenter locations within Sweden to provide on-site IT Support.
• Ensuring compliance with internal IT policies and security standards.

Skills

Onsite IT support

Microsoft 365

Windows troubleshooting

Ticketing systems

Swedish language

Tools

Intune

Entra ID

MDM

Job description

atNorth is seeking an IT Support Specialist to deliver high-quality onsite IT support for ~100 employees in Finland while collaborating with the Nordic IT organization. This 12-month fixed-term contract offers a hands-on role in a fast-growing Nordic technology company.

You will manage day-to-day IT needs, onboarding/offboarding, asset management, and work closely with central IT teams and external providers. The role is based at SWE01 in Kista, Stockholm, with potential travel within Sweden.