End-to-End Order Management Specialist

The Goodyear Tire & Rubber Company; Orust kommun; On-site; SEK 420,000 - 560,000; Full time

Job summary

The Goodyear Tire & Rubber Company in Västra Götalands län, Sweden seeks an Order Management Specialist to own orders from start to finish, ensuring timely delivery and high customer satisfaction. Collaborate with Sales and Supply Chain to meet customer needs and handle special requests.

Responsibilities include end-to-end order processing, delivery timeline updates, and proactive follow-up with customers to deliver a smooth experience. Strong Excel skills and SAP familiarity are a plus.

Qualifications

• 4–5+ years in customer service, order management, or related roles.
• Fluent in Danish, Swedish, and English.
• Strong Excel skills; SAP experience is a plus.
• Proactive, collaborative, and customer-focused attitude.

Responsibilities

• Take ownership of orders from start to finish and ensure accurate processing.
• Coordinate with Sales and Supply Chain to meet delivery timelines.
• Follow up on inquiries to ensure a seamless end-to-end experience.
• Handle customer claims in the QM system and drive fast resolutions.

Skills

Danish/Swedish/English

Excel

SAP experience

Proactive mindset

Job description

The Goodyear Tire & Rubber Company in Västra Götalands län, Sweden seeks an Order Management Specialist to own orders from start to finish, ensuring timely delivery and high customer satisfaction. Collaborate with Sales and Supply Chain to meet customer needs and handle special requests.

Responsibilities include end-to-end order processing, delivery timeline updates, and proactive follow-up with customers to deliver a smooth experience. Strong Excel skills and SAP familiarity are a plus.