Media Operations Manager

Wpp; Stockholms kommun; Hybrid; SEK 550,000 - 750,000; Full time

Benefits offered by this job

Wellness allowance

Volunteer days

Vacation days

Collective bargaining agreement

Job summary

WPP Media Sweden is seeking a Media Operations Manager to ensure stable processes and high service levels for client teams. You will support order systems, reporting, audits, and onboarding, while actively aiding cash flow through follow-up on orders and issue resolution.

The role requires strong business understanding, financial accuracy, and a service-minded approach. Fluency in Swedish and English is essential, with hybrid work and a focus on accuracy and collaboration across teams.

Qualifications

• Five+ years of experience in media, advertising, or marketing.
• Experience with financial systems and accounts receivable/payable.

Responsibilities

• Follow up on order status and ensure invoicing can be released on time.
• Identify blockers to invoicing and drive dialogue with stakeholders.
• Manage manual invoicing for selected clients.
• Investigate discrepancies and guide action for order owners.
• Produce reports from Marathon for audits and client reporting.
• Support client teams with currency questions, client/media set-ups and contract inquiries.
• Act as first point of contact for operational issues and escalate when needed.
• Contribute knowledge to find solutions for WPP Media and clients.

Skills

Media industry experience

Financial systems

Accounts receivable/payable

Swedish language

English language

Detail-oriented

Customer service mindset

Tools

Marathon

Job description

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

As Media Operations Manager, you will contribute to stable processes and a high level of service for our client teams. You will be an important problem-solver and knowledge partner in matters related to order systems, reporting and administration. In this role, you will ensure our “brilliant basics” for clients by supporting client-facing roles in Marathon and other administrative matters, such as reporting, audits and the onboarding of new clients and employees. Together with the team, you will actively work to secure cash flow by following up on order status and supporting the resolution of any issues.

What you’ll do:

• Follow up on order status and, together with order owners, ensure orders can be released for invoicing on time.
• Identify what is blocking invoicing and drive the dialogue forward with the right stakeholders.
• Manage manual invoicing routines for selected clients.
• Investigate and resolve discrepancies and provide order owners with clear guidance when action is required.
• Produce reports from Marathon, for example as input for audits and client reporting.
• Support client teams with matters such as internal corrections, currency questions, client and media set‑ups and contract‑related questions.
• Act as a first point of contact for operational issues, resolving what you can directly and guiding matters onward when other expertise is needed.
• Contribute system knowledge and business understanding to find solutions that work for both WPP Media and the client.

Skills and Experience

This role suits someone who combines business understanding, financial accuracy and a strong service mindset. You are structured, solution-oriented and enjoy creating clarity, solving operational issues and helping others move forward. With precision, pragmatism and clear communication, you want to work close to the business and contribute to smooth media operations.

We believe you have:

• At least five years of experience in media, advertising or marketing, with a strong understanding of how the industry operates.
• Experience with financial systems and working with accounts receivable or accounts payable.
• Excellent spoken and written Swedish and English.
• The ability to work in a detail-oriented, independent and highly responsible way.
• A service-minded and solution-oriented approach.

Experience with Marathon, either on the finance or media side, is considered an advantage.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising.

In Sweden, our benefits include a SEK 3,000 wellness allowance, a 37,5-hour workweek, half-days and “klämdagar" off, 30 days of vacation, and two paid volunteer days per year. WPP Media Sweden is a member of Almega, and all employees are covered by a collective bargaining agreement (kollektivavtal), which ensures occupational pension, insurance, and other negotiated terms. We host regular team activities, knowledge-sharing sessions, and wellness initiatives throughout the year.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Application

This is a full-time permanent position with a start date as soon as possible. We apply a six-month probationary period.

In addition to reviewing your CV and conducting interviews, our recruitment process includes a testing phase. Selection and interviews are ongoing,

We believe that diverse perspectives make us stronger and encourage applications from people of all genders, backgrounds, and experiences.

Contact

If you have questions about the position, feel free to contact Mari Carlsson, Head of Media Operations, [e-mail] .