Marine Service Scheduler & Client Liaison

Windy Scandinavia AB; Loftahammar; Vor Ort; SEK 420.000 - 540.000; Vollzeit

Zusammenfassung

Windy Scandinavia AB in Loftahammar is seeking a Marine Service Coordinator who will be the primary contact for vessel owners, handling emails and coordinating service visits.

You will clearly communicate options, timelines, and pricing to clients, keep detailed client records, and schedule all yard visits and service trips.

Collaborating with mechanics, electricians, and detailers, you will allocate resources, send confirmations and reminders, and prepare quotes, work orders, and invoices.

Aufgaben

• Email & Client Communication: Serve as the first point of contact for vessel owners and respond to email inquiries promptly and professionally.
• Clearly communicate service options, timelines, and pricing to clients.
• Maintain detailed and accurate client records and communication histories.
• Service Booking & Scheduling: Plan and schedule all service trips and yard visits for vessels efficiently.
• Liaise with our technical teams to allocate resources and schedule work.
• Send booking confirmations, reminders and follow-up communications to clients.
• Administrative Support: Prepare quotes, work orders and invoices related to services performed.
• Maintain a database for warranty works and vessel information including service history.
• Prepare Owners manual and ensure information is recorded for each vessel.

Jobbeschreibung

Windy Scandinavia AB in Loftahammar is seeking a Marine Service Coordinator who will be the primary contact for vessel owners, handling emails and coordinating service visits.

You will clearly communicate options, timelines, and pricing to clients, keep detailed client records, and schedule all yard visits and service trips.

Collaborating with mechanics, electricians, and detailers, you will allocate resources, send confirmations and reminders, and prepare quotes, work orders, and invoices.