Lead AI Solution Architect - Sales Domain

Telia Company; Solna kommun; Remote; SEK 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Remote work options

Performance bonus

Local market benefits

Job summary

Telia Company is seeking a Lead AI Solution Architect to join us at Telia. We’re a forward‑thinking team focused on building AI‑powered sales and MarTech capabilities that personalize customer journeys and enable scalable, trusted digital sales.

In this role you will define end‑to‑end architectures for AI sales agents, data flows and integrations, collaborating across business, product, data, security and engineering to deliver reusable, secure solutions.

Qualifications

• Ability to bring structure to ambiguity and balance strategic architecture with delivery.
• Proven experience in solution/AI architecture in complex enterprise environments.
• Strong knowledge of GenAI, AI agents, RAG, APIs, cloud platforms and integration patterns.
• Fluent English; telecom, Sales, CRM, MarTech or eCommerce experience is a plus.

Responsibilities

• Lead the architecture direction for Sales AI initiatives, turning business ambitions into secure, scalable and delivery-ready solutions.
• Define end-to-end architecture for AI sales agents, integrations, data flows and channel experiences along with needed functional analysis.
• Shape solution designs, architecture decisions, and non-functional requirements for predictive marketing, hyper-personalisation and future web-related Sales AI capabilities.
• Connect business, product, data, AI platform, security and engineering teams around clear technical direction.
• Ensure solutions are reusable, explainable, secure, compliant and ready for enterprise-scale delivery.

Skills

Structure

Solution Architecture

GenAI & AI Agents

Business-Technology Bridging

Agile/SAFe & English

Job description

About the role

We’re looking for a Lead AI Solution Architect to join us at Telia. We’re a supportive, forward‑thinking team focused on building AI‑powered sales and MarTech capabilities that personalize customer journeys and enable scalable, trusted digital sales.

Responsibilities

• Lead the architecture direction for Sales AI initiatives, turning business ambitions into secure, scalable and delivery‑ready solutions.
• Define end‑to‑end architecture for AI sales agents, integrations, data flows and channel experiences along with needed functional analysis.
• Shape solution designs, architecture decisions, and non‑functional requirements for predictive marketing, hyper‑personalisation and future web‑related Sales AI capabilities.
• Connect business, product, data, AI platform, security and engineering teams around clear technical direction.
• Ensure solutions are reusable, explainable, secure, compliant and ready for enterprise‑scale delivery.

Qualifications

• You bring structure to ambiguity and can balance strategic architecture with practical delivery needs.
• Proven experience in solution architecture, AI architecture or senior techno‑functional analysis in complex enterprise environments.
• Strong knowledge of GenAI, AI agents, RAG, APIs, cloud platforms, integration patterns and modern architecture principles.
• Ability to bridge business and technology, translating customer and business needs into scalable solution designs.
• Experience with Agile/SAFe, stakeholder facilitation and fluent English; telecom, Sales, CRM, MarTech or eCommerce is a plus.

Benefits

• A comprehensive benefits package tailored to your local market.
• Opportunities for remote work.
• A bonus based on your performance and Telia’s results.

Application Process

We look forward to receiving your application by August10. The position may be closed earlier if we find the right candidate, so don’t wait too long to apply. If you’re selected for the next stage, you’ll be contacted by a Talent Acquisition Partner. Background and reference checks will be part of the process.

Contact: Ravi Kumar Naramsetty, Head of Sales AI & MarTech IT SE – [e-mail]

Equal Opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.