LCL & Gateway Ops Manager - Team Lead, Ocean Freight

DHL Global Forwarding; Göteborgs kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

DHL Group is seeking a temporary LCL Service Manager & Gateway Operations Team Manager to lead our LCL and Gateway Ocean Freight activities in Sweden. Based at the Gothenburg office, you will report to the Head of OCC DHL Global Forwarding Sweden and drive performance for a team of Gateway Operations Specialists.

You will manage consolidation, ensure regulatory compliance, and collaborate with multiple service centers to improve profitability and service quality.

Qualifications

• Strong knowledge of logistics and freight forwarding with 3–5 years’ Ocean Freight (OFR) experience.
• Proven people leader with a track record of developing and engaging high-performing teams.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• Fluent in Swedish and English, both spoken and written.
• Strong organizational, planning, and prioritization abilities.
• Advanced MS Office Excel skills.

Responsibilities

• Lead and develop Gateway Operations Specialists, driving performance and profitability.
• Coordinate consolidation/deconsolidation in line with regulations and internal procedures.
• Maximize consolidation benefits by analyzing and managing cargo effectively.
• Ensure customer requirements are met and take corrective actions as needed.
• Collaborate with Customer Service, Product, and Global Service Centers as required.
• Organize day-to-day work, plan resources, and monitor consolidation indicators.

Job description

DHL Group is seeking a temporary LCL Service Manager & Gateway Operations Team Manager to lead our LCL and Gateway Ocean Freight activities in Sweden. Based at the Gothenburg office, you will report to the Head of OCC DHL Global Forwarding Sweden and drive performance for a team of Gateway Operations Specialists.

You will manage consolidation, ensure regulatory compliance, and collaborate with multiple service centers to improve profitability and service quality.