Operations Director - Freight Forwarding Sweden

DP World; Göteborgs kommun, Stockholms kommun; Hybrid; SEK 873,648 - 1,092,061; Full time

Job summary

DP World is seeking an Operations Director to oversee freight forwarding operations in Sweden, including Gothenburg and Stockholm. You will lead strategic initiatives to ensure service excellence and compliance with regulations.

The ideal candidate will have a minimum of 10 years in logistics or freight forwarding, strong leadership abilities, and proficiency in Swedish and English. The role offers a market-competitive compensation package within an international organization.

Qualifications

• Proven track record of managing freight forwarding operations and driving operational excellence.
• Strong leadership and team management abilities.
• Excellent communication, problem‑solving, and interpersonal skills.

Responsibilities

• Lead and manage freight forwarding operations ensuring service excellence.
• Develop and implement operational strategies aligned with global objectives.
• Ensure compliance with regulatory requirements and internal standards.

Skills

Communication

Problem Solving

Detail-Oriented

Critical Thinking

Collaboration

Results-Oriented

Confidentiality

IT Proficiency

Languages (Swedish and English)

Tools

Microsoft Office Suite

Job description

Operations Director - Freight Forwarding Sweden

Sweden

Job Description

Operations Director – Sweden
Location: Sweden, Gothenburg Or Stockholm (Remote/Office-Based)
Hours: Monday – Friday, 40 hours per week
Contract: Permanent

About the Role

• Lead and manage freight forwarding operations across Sweden, ensuring service excellence and operational efficiency.
• Develop and implement operational strategies aligned with DP World’s global objectives.
• Ensure compliance with regulatory requirements and internal standards.
• Drive continuous improvement initiatives to enhance productivity and customer satisfaction.
• Collaborate with commercial, finance, and product teams to support business growth.
• Monitor KPIs and operational performance, providing regular reporting to senior leadership.
• Manage vendor relationships and negotiate service contracts.
• Support digital transformation and automation initiatives within operations.
• Act as a key escalation point for operational issues and ensure timely resolution.
• Foster a culture of safety, quality, and collaboration across operational teams.

Qualifications

• Proven track record of managing freight forwarding operations and driving operational excellence.
• Strong leadership and team management abilities.
• Excellent communication, problem‑solving, and interpersonal skills.
• Strategic thinker with strong analytical and decision‑making capabilities.

Experience

• Minimum 10 years in transport, logistics, or freight forwarding, with a focus on operational leadership.
• Experience managing cross‑functional teams and complex logistics networks.
• Strong understanding of regulatory compliance and operational best practices.

Skills

• Communication – Exceptional listening, writing, and speaking skills. Comfortable engaging at all levels.
• Problem Solving – Creative and analytical approach to challenges.
• Detail‑Oriented – Strong attention to detail and organizational skills.
• Critical Thinking – Ability to identify gaps and underlying causes of issues.
• Collaboration – Works independently and across multicultural teams.
• Results‑Oriented – Proactive and deadline‑driven with a positive attitude.
• Confidentiality – Maintains discretion with company data.
• IT Proficiency – Skilled in Microsoft Office Suite and operational systems.
• Languages – Fluent in Swedish and English; additional languages are a bonus.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, stimulating personal growth and self‑development within an informal atmosphere. We offer a market‑competitive compensation package.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world‑wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

Job Info

• Job Identification 20683
• Job Category Logistics & Supply Chain
• Locations 16 Palace Street, London, United Kingdom, SW1E 5JQ, GB