Large Account Manager - Sweden

ABAX; Stockholms kommun; On-site; SEK 650,000 - 900,000; Full time

Job summary

ABAX in Stockholm is seeking a Large Account Manager to grow and serve a strategic portfolio of customers. You will proactively drive additional sales through phone and Teams, while acting as trusted advisor to key stakeholders.

Fluency in Swedish and English is required; the role emphasizes relationship building, value creation from data and technology, and collaboration with cross‑functional teams to ensure high satisfaction and retention.

Qualifications

• Experience managing customer portfolios with measurable outcomes.
• Ability to identify and pursue new revenue opportunities.
• Strong communication and stakeholder management skills.
• Comfort using data and technology to drive value.

Responsibilities

• Manage and develop own customer portfolio, driving additional sales.
• Segment customers and prioritize activities.
• Strengthen relationships and act as trusted advisor.
• Address churn indicators and resolve contract issues.
• Ensure high service levels and collaboration with other departments.
• Educate customers about new products and services.

Skills

Portfolio management

Upselling

Relationship building

Negotiation

Swedish language

English language

Job description

Are you passionate about cultivating customer relationships and driving additional sales? Does the prospect of working with cutting‑edge technology services captivate you? If so, keep reading for an exciting journey ahead!

ABAX is on the lookout for a dynamic and driven Large Account Manager to join our team in Stockholm.

In this role, you will manage customer portfolios to ensure they derive maximum value from our products and services. Your key responsibility will be to provide expert guidance on additional product sales and inclusive services. Through relationship‑building and a deep understanding of ABAX's offerings, you will empower customers to enhance efficiency, save money, and gain control over their vehicles, tools, and machinery.

Responsibilities

• Manage and develop own customer portfolio by proactively reaching out and driving additional sales efforts through phone and Teams meetings.
• Prioritize customer activities by effectively segmenting the customer base.
• Develop and strengthen customer relationships, by acting as a trusted advisor with key stakeholders.
• Proactively address churn indicators to prevent termination requests.
• Deal with incoming termination requests and contract‑related issues.
• Ensure excellent service standards and maintain high customer satisfaction per current department guidelines.
• Collaborate seamlessly with other ABAX departments for optimal results.
• Continuously inform and educate customers about new products and services.

Qualifications

• Strong experience in customer‑focused roles with demonstrated results.
• Good understanding of new business and the value of developing existing customer portfolios.
• Preferably an interest in how technology and data can add value to business.
• Strong commitment to delivering effective solutions and enjoys engaging with customers.
• Fluency in Swedish (written and spoken) is required for working with the specific market, along with proficiency in English as this is our company language.

Nice‑to‑have

• Knowledge/experience in the SaaS and telematics industry.

Personal attributes

We are looking for a person who recognizes themselves in our four values: enthusiastic, customer‑centric, innovative, and sustainable. In this recruitment, we will place great emphasis on personal qualities. We are looking for someone who finds a strong driving force in working with sales and developing existing customer relationships. To fit into the role, we believe that it is an advantage to be a good problem solver, goal‑oriented and to be triggered by achieving results. You have a good ability to drive your work forward, but in tasks where teamwork is necessary, you are always a team player. Since in this role you handle both upselling, renewal of agreements and terminations, you must also be fearless and used to negotiating.

Other information

• Start date: As soon as possible
• Work extent: Full time
• Location: Stockholm

Background Check and Reference Verification

Successful employment is contingent upon ABAX receiving satisfactory references. As part of our hiring process, we perform a digital reference check through RefApp, an advanced online solution for managing this procedure. Please be aware that a background check will be conducted simultaneously with the reference check.

Equal Opportunities

At ABAX, we are dedicated to creating an inclusive environment for all our colleagues. This commitment extends to ensuring that our recruitment practices and processes are as inclusive as possible. We encourage applicants from all backgrounds to join us in strengthening our focus on equality and diversity in the workplace.