IT Support & Systems Engineer — Europe IT Ops

Wise IT; Stockholms kommun; On-site; SEK 520,000 - 760,000; Full time

Job summary

Vaultica is seeking an IT Support & Systems Engineer to join an international IT environment; you will handle end-user support, Microsoft 365, endpoint management and systems administration across several European locations.

You’ll own incidents from triage to resolution and contribute to rollouts, automation and process improvements while collaborating closely with IT colleagues throughout Europe.

Qualifications

• Experience in broad IT support, IT operations or systems administration.
• Experience providing first- and second-line end-user support
• Strong practical experience with Microsoft 365 platform
• Experience with Microsoft Entra ID and Exchange Online
• Experience administering and supporting Windows devices
• Understanding of identity management, permissions, MFA and user lifecycle management
• Fluency in Swedish and English, both spoken and written

Responsibilities

• Provide end-user support across multiple European locations.
• Manage Windows devices and Microsoft 365 environment.
• Support onboarding, offboarding, permissions, MFA and lifecycle management.
• Contribute to IT rollouts, automation and process improvements.
• Work independently with ownership while collaborating with IT teams across Europe.

Skills

IT support

End-user support

Microsoft 365

Entra ID

Exchange Online

Intune

Windows devices

Identity management

MFA

PowerShell

VMware

Networking basics

Tools

PowerShell

Active Directory

Azure

VMware

Backup solutions

Job description

Vaultica is seeking an IT Support & Systems Engineer to join an international IT environment; you will handle end-user support, Microsoft 365, endpoint management and systems administration across several European locations.

You’ll own incidents from triage to resolution and contribute to rollouts, automation and process improvements while collaborating closely with IT colleagues throughout Europe.