IT Process Owner – AI, Agile & Scale (Hybrid)

SWED BANK; Sundbybergs kommun; Hybrid; SEK 1,100,000 - 1,700,000; Full time

Benefits offered by this job

Share-based reward program Eken

Company pension plan

Employee banking products

Health insurance

Job summary

Swedbank is seeking a Process Owner for the Software Development process to take full end-to-end accountability and drive adoption, quality, risk reduction and efficiency across the organization. You will lead AI-enabled improvements, work with IT and business stakeholders, and ensure practical, embedded processes with a clear roadmap.

The role emphasizes hands-on delivery, cross-functional leadership, and governance, with a focus on scalable IT processes and strong stakeholder alignment.

Qualifications

• Proven experience as a Process Owner or similar role delivering end-to-end ownership of processes at scale.
• Experience driving implementation, adoption and measurable business outcomes.
• Experience with AI solutions and integrating AI into new processes.
• Strong ownership mindset, accountability and outcome focus.
• Experience with process governance, controls and regulatory/compliance.
• Experience in Agile setups, ideally as APO or similar.
• Ability to influence and align stakeholders across teams and levels.

Responsibilities

• Drive large-scale process implementation, continuous improvement and adoption with IT and business stakeholders.
• Ensure the process delivers measurable outcomes in quality, risk, compliance and efficiency.
• Act as Agile Product Owner for the IT Process Manager team, managing backlog and delivery.
• Define and execute a roadmap for process development aligned with goals and regulatory requirements.
• Identify opportunities to use AI and automation to improve processes.
• Work hands-on with IT delivery teams to embed the process in daily work.
• Lead cross-functional initiatives to improve flow, reduce bottlenecks and strengthen controls.
• Represent the process in internal audits, inspections and forums.
• Ensure integration and alignment with related IT and business processes.

Job description

Swedbank is seeking a Process Owner for the Software Development process to take full end-to-end accountability and drive adoption, quality, risk reduction and efficiency across the organization. You will lead AI-enabled improvements, work with IT and business stakeholders, and ensure practical, embedded processes with a clear roadmap.

The role emphasizes hands-on delivery, cross-functional leadership, and governance, with a focus on scalable IT processes and strong stakeholder alignment.