IT Process Owner for the Software Development Process

Swedbank AB; Sundbybergs kommun; Hybrid; SEK 900,000 - 1,200,000; Full time

Job summary

Swedbank AB is seeking a Process Owner for the Software Development process. You will take end-to-end accountability to design, implement and continuously improve this critical IT process, ensuring it scales across the organization.

You will lead the IT Process Manager team as Agile Product Owner, define a clear roadmap, govern backlogs, and collaborate with IT and business stakeholders. The role emphasizes measurable outcomes, data-driven decisions, and responsible governance.

Qualifications

• End-to-end ownership of IT processes at scale in international contexts.
• Proven track record delivering measurable outcomes, not just designs.
• Experience with AI solutions and integrating AI into processes.
• Strong ownership mindset and accountability for outcomes.
• Experience with process governance, controls, and compliance.
• Background in Agile setups, APO or related role.
• Ability to influence multiple teams and senior stakeholders.
• Clear communication and ability to simplify complex concepts.
• Experience roadmaps, backlogs and priority management.
• Analytical mindset with KPI and performance tracking.

Responsibilities

• Drive large-scale process implementation and continuous improvement with IT and business stakeholders.
• Act as Agile Product Owner for the IT Process Manager team.
• Define and execute a roadmap for process development aligned with goals and regulations.
• Identify opportunities to use AI and automation to improve processes.
• Collaborate with IT delivery teams to ensure practical, usable processes.
• Lead cross-functional initiatives to improve flow and strengthen controls.
• Represent the process in internal audits and forums.
• Ensure alignment with related IT and business processes.

Skills

End-to-end ownership

Agile Product Owner

Stakeholder influence

Communication storytelling

Regulatory compliance

KPIs & analytics

AI & automation mindset

Job description

We are looking for a Process Owner for the Software Development process. In this role, you will take full end-to-end accountability for bringing one of the bank’s most important IT processes to the next level, ensuring it is strategically designed, effectively implemented, and continuously improved to operate at scale across the entire organization.

In Swedbank you have the opportunity to:

• Drive large-scale process implementation, continuous improvement and adoption, working closely with IT and business stakeholders.
• Ensure the process delivers real, measurable outcomes in terms of quality, risk reduction, compliance and efficiency.
• Act as Agile Product Owner for the IT Process Manager team, managing backlog, priorities, and delivery.
• Define and execute a clear roadmap for process development, aligned with strategic goals and regulatory requirements.
• Identify and lead through opportunities to use AI and automation to improve processes.
• Work hands-on with IT delivery teams to ensure the process is practical, usable, and embedded in daily work.
• Lead cross-functional initiatives to improve flow, reduce bottlenecks, and strengthen controls.
• Represent the process in internal audits, inspections and forums.
• Ensure effective integration and alignment with related IT and business processes.

What is needed in this role:

• Proven experience as a Process Owner or similar role, delivering end-to-end ownership of processes at scale in international organizations.
• Demonstrated track record of driving implementation, adoption, and measurable business outcomes (not only designing processes).
• Proven experience working with AI solutions and making AI solution available in new processes.
• Strong ownership mindset and accountability — focused on outcomes over deliverables.
• Solid experience with process governance, controls, and regulatory/compliance environments.
• Experience working in or with Agile setups, ideally in an Agile Product Owner or similar capacity.
• Ability to influence, challenge, and align stakeholders across multiple teams, functions, and seniority levels.
• Strong communication and storytelling skills, able to simplify complexity and create clarity.
• Experience defining and managing roadmaps, backlogs, and priorities in a structured way.
• Analytical mindset, with experience in defining KPIs, metrics, and performance tracking.
• Proven ability to lead change, work independently, and inspire others in a complex environment.

With us, you can experience:

• Personal and professional growth through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

"Join our team and... in addition, you will act as Agile Product Owner (APO) for a team of IT Process Managers. You will set the vision, define priorities, and manage structure roadmap and backlog, ensuring consistent and predictable delivery of process improvements, controls, and compliance measures. If you have experience in governing software development with latest (AI) tools, thrive in complex environments, enjoy driving cross-functional changes, and are passionate about making processes truly work in practice, not just in theory, this is the role for you.

As a manager, my focus is to support and empower both individuals and the team. I aim to create an environment where you can take ownership, grow, and make a real impact — with the right support, trust, and tools to do your best work.

Ekaterina Shabanova, your future manager

We look forward to receiving your application by 10.08.2026.

Location: Stockholm, Sundbyberg

Recruiting manager: Ekaterina Shabanova [phone]

We want to inform you that the selection process may begin after the summer holidays.

We would like to let you know that a background check and a drug test may be a part of the process for this role.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

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