IT Coordinator

Beiersdorf; Göteborgs kommun; Hybride; SEK 520 000 - 680 000; Plein temps

Avantages offerts par ce poste

Hybrid working (60% office time)

Private health insurance

Pension

30 days vacation per year

Wellness/Employee Assistance Programme

Résumé du poste

Beiersdorf in Gothenburg, Sweden, seeks an IT Coordinator NOE to be the essential link between users and IT services, ensuring a smooth technology experience across the business. You will coordinate IT support for Northern Europe and the United Kingdom, manage hardware, and drive improvements in IT service delivery.

Fluent Swedish and English, strong communication, and project coordination are essential. We offer hybrid work (60% office), health insurance, pension, 30 days vacation, and an

Qualifications

• Experience in IT service delivery or IT support.
• Strong knowledge of desktop services, hardware and software support.

Responsabilités

• IT support for users across Northern Europe and UK.
• Provide IT training and knowledge transfer to users.
• Local hardware support for devices and printers.
• Manage and maintain asset registry.
• Purchasing of local hardware and peripherals.
• IT cost management for the area of responsibility.
• Delivery support for conference & event IT needs.
• Manage IT service delivery projects or support other IT projects.
• Ensure compliance with Beiersdorf IT service processes.
• Develop proposals for IT service improvements.

Connaissances

IT support

IT training

Hardware support

Asset registry

Project coordination

Customer service

Communication

Outils

Windows 10/11

Printers

MS Office

Networking basics

Description du poste

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond skincare. For more than 140 years, we have developed innovative skincare and body care products trusted by millions worldwide, including NIVEA, Eucerin and Hansaplast.

As IT Coordinator NOE, you will become the key link between our users and IT services, helping to ensure a seamless technology experience across the business.

Working in a collaborative international environment, you'll coordinate IT support, manage hardware resources and continuously improve our IT service delivery.

Your Tasks

• IT Support for users across Northern Europe and United Kingdom logged via ticketing platform.
• Provide IT training and knowledge transfer to users.
• Local Hardware support: Laptops, Mac, iPads, iPhones, Printers etc.
• Manage and maintain asset registry.
• Purchasing of local hardware such as Mobile devices, peripherals.
• IT cost management for the relevant area of responsibility.
• Conference & event management support at Beiersdorf: Responsibility for IT service delivery relevant topics of conference and event management.
• Management of IT service delivery projects or support for other internal IT service delivery projects
• Responsible for the application of and compliance with the Beiersdorf Shared Service IT service and support processes within the area of responsibility
• Development of proposals/measures for further improvements of IT services and products

Your Profile

• Previous experience in IT service delivery or IT support
• Strong knowledge of desktop services, hardware and software support

Experience with:

• Windows 10 & 11
• Printers
• Microsoft Office and collaboration tools
• Understanding of basic networking concepts
• Fluent in Swedish and English
• The ability to work autonomously
• Project management skills and experience coordinating initiatives
• A customer-focused mindset and commitment to service excellence
• Excellent organisational and communication skills

Additional Information

At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!

We offer a competitive salary along with an annual bonus.

• Hybrid working (60% office time)
• Private health insurance
• pension
• 30 days vacation per year
• Wellness fee
• Meal vouchers
• discounted product purchases
• leave entitlements
• wellbeing support to include access to an excellent Employee Assistance Programme.

At Beiersdorf, we believe that every individual brings unique perspectives, experiences, and strengths that deserve to be valued and celebrated. We are committed to fostering an inclusive and supportive environment where everyone feels empowered to be themselves, thrive in their role, and work in ways that enable them to succeed. Through flexibility, understanding, accessibility, and meaningful support, we aim to ensure that all colleagues feel respected, heard, and able to reach their full potential.

We are committed to providing an inclusive recruitment experience and are happy to discuss any reasonable adjustments at any stage of the process to support you.