Icelandic CX Pro: Relocate to Greece

Next Job Abroad; Lunds kommun; On-site; SEK 263,000 - 395,000; Full time

Benefits offered by this job

Relocation support

Flight tickets to Greece

Accommodation assistance

Onboarding and training

Career progression

Job summary

Next Job Abroad, a company helping international customer experience professionals move to Greece, invites Icelandic speakers with strong English to join our global partners across tech, e-commerce, gaming, travel and automotive sectors.

The role focuses on delivering excellent customer support across products and orders, with training and relocation support, including housing assistance and onboarding in Athens.

Qualifications

• Fluency in Icelandic (native or fluent, C1/C2)
• Good English knowledge (B2+)
• EU passport or valid Greece work permit
• Minimum age 18
• Digital literacy and basic software skills
• Strong communication, empathy and problem-solving mindset
• Willingness to relocate to Greece soon

Responsibilities

• Assist customers via phone, live chat, and email with inquiries about products, orders, or accounts
• Deliver top-class service through clear, empathetic communication
• Troubleshoot basic technical issues and guide setups
• Collaborate with international colleagues in a multicultural environment
• Stay updated on brand features and tools with ongoing training

Skills

Icelandic fluency (C1/C2)

English proficiency (B2+)

Strong communication

Empathy and problem-solving

Relocation willingness

EU work eligibility

Job description

Next Job Abroad, a company helping international customer experience professionals move to Greece, invites Icelandic speakers with strong English to join our global partners across tech, e-commerce, gaming, travel and automotive sectors.

The role focuses on delivering excellent customer support across products and orders, with training and relocation support, including housing assistance and onboarding in Athens.