Healthcare IT Solutions Engineer: Lead Clinic IT Deployments

Alt

Stockholms kommun

In loco

SEK 700.000 - 900.000

Tempo pieno

2 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Competitive salary
Company stock options
30 days paid vacation
Wellness allowance 5,000 SEK + 6,000SE
Parental leave
Private medical insurance
Mental health support
Pension program
Team events
Impactful healthcare work
Work with AI, healthcare, and eng.

Descrizione del lavoro

Tandem Health reimagines healthcare by putting clinicians first. We are seeking an IT Solutions Engineer to own post‑sales investigations, troubleshoot across Windows, VDI, and integrations, and verify fixes in customer environments.

Based at our Stockholm HQ, you will collaborate with Product, Medical Operations and Customer Success, turning learnings into improved diagnostics and product guidance while maintaining clear ownership.

Competenze

  • Hands-on experience in a customer-facing technical role in B2B SaaS or healthcare IT.
  • Strong experience with Citrix and enterprise IT environments.
  • Proficient in coordinating investigations across teams and documenting findings.
  • Solid Windows OS deployment and network concepts understanding.
  • Able to script with PowerShell or Python to automate checks.

Mansioni

  • Lead complex post-sales technical investigations with customer IT teams.
  • Troubleshoot across Windows clients, VDI, browsers, and integrations.
  • Use logs and test setups to isolate causes and provide actionable reproductions.
  • Coordinate fixes across teams and verify in customer environments.
  • Support go-live readiness and flag technical risks early.
  • Create guides and diagnostics from recurring issues to prevent repeats.

Conoscenze

Customer-facing
Post-sales support
Investigation skills
Windows IT
PowerShell
Python
English communication

Strumenti

Citrix
IGEL
VMware Horizon
Azure Virtual Desktop
Windows 365

Descrizione del lavoro

Tandem Health reimagines healthcare by putting clinicians first. We are seeking an IT Solutions Engineer to own post‑sales investigations, troubleshoot across Windows, VDI, and integrations, and verify fixes in customer environments.

Based at our Stockholm HQ, you will collaborate with Product, Medical Operations and Customer Success, turning learnings into improved diagnostics and product guidance while maintaining clear ownership.

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