Global Safety Tech Service Coordinator

Consilium Safety Group; Göteborgs kommun; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Consilium Safety Group is seeking a Service Coordinator to plan, coordinate, and monitor service activities across marine, energy, and infrastructure sectors. You will connect customers, service technicians, sales teams, and internal support to ensure safe, efficient, on-time delivery.

Join a global, growth-minded Safety Tech leader with a century of expertise. You will manage scheduling, documentation, parts coordination, and KPI-driven performance while upholding health and safety standards.

Qualifications

• Experience in service coordination, scheduling, operations, or administration.
• Strong planning and organizational skills.
• Excellent customer service and communication skills.
• Experience using ERP, CRM, or service management systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail.

Responsibilities

• Schedule and allocate technicians based on skills, location, availability, and priority.
• Coordinate preventive maintenance, breakdowns, commissioning, and project-related service activities.
• Optimize technician utilization and productivity.
• Manage resource conflicts and prioritize urgent customer requirements.
• Create, monitor, and close service work orders.
• Ensure all job documentation is accurate and complete.
• Track job progress and follow up on outstanding actions.

Skills

Experience in service coordination

Planning and organizing

Customer service and communication

ERP/CRM/service management systems

Multitasking in fast-paced environment

Detail-oriented

Tools

ERP systems

CRM systems

Service management software

Job description

Consilium Safety Group is seeking a Service Coordinator to plan, coordinate, and monitor service activities across marine, energy, and infrastructure sectors. You will connect customers, service technicians, sales teams, and internal support to ensure safe, efficient, on-time delivery.

Join a global, growth-minded Safety Tech leader with a century of expertise. You will manage scheduling, documentation, parts coordination, and KPI-driven performance while upholding health and safety standards.