Global ACE Delivery & Stakeholder Lead

TUI; Stockholms kommun; Hybrid; SEK 1,100,000 - 1,500,000; Full time

Benefits offered by this job

Attractive remuneration

Generous travel benefits

Health & well-being support

Flexible working

Learning Hub access

Intercultural collaboration

TUI Care Foundation involvement

Job summary

TUI is seeking an experienced leader to drive ACE rollout across Flight Operations, Cabin & Inflight Services and Ground. The role anchors engagement with senior stakeholders, unions and social partners to translate requirements into a scalable, group-wide operating model while balancing local exceptions.

Based on a Fixed Term Contract for circa 2 years, the position supports a hybrid model with ~2 days onsite at the local TUI Airline office and requires international travel.

Qualifications

• Extensive experience in airline crew operations across multi-country contexts.
• Proven ability to engage senior stakeholders, unions and social partners.
• Experience defining engagement strategies and governance in transformation programmes.
• Strong business English and German, with willingness to travel internationally.
• Ability to translate complex industrial requirements into scalable system rules.

Responsibilities

• Lead multi-country discussions with diverse stakeholders shaping programme scope and delivery timelines.
• Drive harmonised crew systems including rostering, tracking and codes across AOCs.
• Translate industrial agreements into system-ready rules and roster logic.
• Identify risks, run scenario analyses, and provide clear recommendations.
• Establish governance for controlled exceptions and prevent local variation.
• Provide senior stakeholder leadership and maintain alignment across functions.

Skills

Stakeholder engagement

Crew operations

Risk management

Change governance

Industrial relations

Cross-country coordination

Strategic thinking

Job description

TUI is seeking an experienced leader to drive ACE rollout across Flight Operations, Cabin & Inflight Services and Ground. The role anchors engagement with senior stakeholders, unions and social partners to translate requirements into a scalable, group-wide operating model while balancing local exceptions.

Based on a Fixed Term Contract for circa 2 years, the position supports a hybrid model with ~2 days onsite at the local TUI Airline office and requires international travel.