Field Service Engineer Sweden - Nuclear Medicine

Coberon Chronos; Sweden; On-site; SEK 446,400 - 669,600; Full time

Job summary

Coberon Chronos is seeking a Field Service Engineer in Sweden to provide on-site and remote support for advanced imaging systems. You will be responsible for diagnosing and resolving technical issues while owning the customer experience end-to-end.

The role requires solid experience in troubleshooting medical imaging equipment, excellent interpersonal skills, and the ability to work independently. This is a dynamic position that might demand occasional travel within a 300 km radius and requires a customer-first attitude.

Qualifications

• 2+ years servicing/installing medical imaging equipment (CT/Nuclear Medicine preferred).
• Ability to work independently with high autonomy.
• Customer-first attitude with strong interpersonal skills.

Responsibilities

• Provide on-site and phone support for technical issues.
• Take full ownership of customer cases.
• Coordinate internal resources for high-quality resolutions.
• Support new product releases and installations.
• Deliver clear status reporting to teams and stakeholders.

Skills

Troubleshooting electrical/electronic equipment

Servicing/installing medical imaging equipment

PC-based tasks

Electro-mechanical assembly skills

Interpersonal skills

Job description

A global medical imaging manufacturer is advancing next-generation nuclear medicine, moving SPECT technology from analog to digital detection to help hospitals deliver higher-quality imaging with improved efficiency and lower operating cost.

The role

As a Field Service Engineer, you’ll be responsible for keeping an installed base of advanced imaging systems running reliably. You’ll handle on-site and remote support, own the customer experience end-to-end, and feed field insights back to service leadership, operations, and engineering to improve reliability and serviceability across the product line.

What you’ll do

• Provide on-site and phone support for technical issues involving software, firmware, networking, and clinical use.
• Take full ownership of customer cases: diagnose, resolve, escalates when needed, and close the loop with follow-up.
• Coordinate internal resources to drive timely, high-quality resolutions.
• Support new product releases and first-of-kind installations.
• Deliver clear status reporting to internal teams and customer stakeholders.
• Act as a technical resource and customer advocate as needed.
• Support sales and applications teams with technical input when required.
• Improve service productivity by identifying gaps and recommending changes in tools, training, and processes.
• Report to the regional/customer service lead.

What you bring

• Experience troubleshooting electrical/electronic equipment.
• 2+ years servicing/installing medical imaging equipment (CT and/or Nuclear Medicine preferred).
• Comfortable with PC-based tasks: software installs, upgrades, configuration; plus basic electro‑mechanical assembly skills.
• Ability to work independently with high autonomy.
• High flexibility and availability (service role expectations).
• Customer‑first attitude with strong interpersonal skills.

Travel & territory

• Typical service territory: within ~300 km of the metro area.
• Overnight travel as required.
• Up to ~15% travel, including occasional flights.