Experienced IT Support & Systems Admin (Stockholm)

BioArctic AB; Stockholms kommun; On-site; SEK 420,000 - 520,000; Full time

Job summary

BioArctic AB is seeking a motivated IT support professional to maintain a reliable IT environment for staff in Stockholm. You will join a small IT team, manage and prioritize requests, troubleshoot issues, and collaborate with external suppliers.

We value five years of IT support or helpdesk experience, solid Windows, Microsoft 365 and Azure/AD knowledge, basic networking, and fluent Swedish and English. The role reports to the Head of IT and involves user training, process improvement, and a

Qualifications

• Five years of IT support or helpdesk experience.
• Familiar with ticketing systems.
• Solid knowledge of Windows environments, Microsoft 365, and Azure/AD.
• Basic networking knowledge.
• Fluent in Swedish and English, both spoken and written.

Responsibilities

• Manage and prioritize IT support requests.
• Troubleshoot and resolve IT issues.
• Provide technical support and training to users.
• Collaborate with external suppliers when needed.
• Participate in IT improvement projects.

Skills

Consulting experience

Service-minded

Strong communication

Analytical thinking

Structured, self-motivated

Education

Vocational higher education diploma

University degree

Tools

Active Directory

Microsoft 365

Azure/AD

Ticketing systems

MDM solutions

Job description

BioArctic AB is seeking a motivated IT support professional to maintain a reliable IT environment for staff in Stockholm. You will join a small IT team, manage and prioritize requests, troubleshoot issues, and collaborate with external suppliers.

We value five years of IT support or helpdesk experience, solid Windows, Microsoft 365 and Azure/AD knowledge, basic networking, and fluent Swedish and English. The role reports to the Head of IT and involves user training, process improvement, and a