Department Manager, Key Account

Maersk; Strömstads kommun; On-site; SEK 700,000 - 900,000; Full time

Job summary

Maersk is seeking a Department Manager for the Key Account Department in Strömstad to lead teams, ensure service quality, and drive development. You will collaborate across departments to streamline customs processes, balance daily operations with long-term goals, and foster an inclusive, high-performance culture.

Fluent Swedish and English are essential, with a track record in leadership within logistics or customs.

Qualifications

• Experience in leadership roles with people management responsibility.
• Higher education in a relevant field.
• Experience within customs, logistics, transportation, or a related industry.
• Strong communication and collaboration skills.
• Experience with continuous improvement and change management.
• Strong business acumen and the ability to translate strategy into results.
• Proficiency in Swedish, as well as English.

Responsibilities

• Lead and develop the Key Account Department in Strömstad, with responsibility for employee development, service quality, and operational performance.
• Ensure strong collaboration between departments and other stakeholders to create efficient and seamless customs processes.
• Drive continuous improvement initiatives with a focus on quality, productivity, and customer satisfaction.
• Monitor departmental performance through clear objectives, priorities, and performance management.
• Build a culture characterised by collaboration, accountability, engagement, and continuous learning.
• Ensure compliance with customs regulations, internal guidelines, and quality standards.

Skills

Leadership

People management

Communication

Change management

Business acumen

Swedish

English

Education

Higher education in relevant field

Job description

Think Global, Work Local with Maersk Customs Service!Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.Are you ready to play your part in this?Department Manager Key Account, StrömstadWould you like to help further develop one of the Nordic region's leading customs organisations?We are looking for an engaged and results-oriented Department Manager with responsibility for our Key Account Department in Strömstad.This is a key leadership role with responsibility for people, operations, quality, and development connected to our Key Account customers.This role offers a unique opportunity to set direction, drive change, and strengthen our position as a leading customs provider in the Nordic region.About the RoleAs a Department Manager , you will have overall responsibility for our Key Account Department in Strömstad.You will be accountable for employees, operations, quality, and business results, leading both managers and employees across an organisation.Through clear leadership, strong collaboration, and continuous improvement initiatives, you will develop people, teams, and ways of working. This includes setting clear goals and expectations, providing ongoing feedback, supporting employee development and career growth, and fostering a safe and inclusive work environment.The role involves close collaboration with other leaders across the organisation, and you will play an important role in ensuring efficient work processes, high service quality, and a strong customer focus.Key ResponsibilitiesLead and further develop the Key Account Department in Strömstad, with responsibility for employee development, service quality, and operational performance.Ensure strong collaboration between departments and other stakeholders to create efficient and seamless customs processes.Drive continuous improvement initiatives with a focus on quality, productivity, and customer satisfaction.Monitor departmental performance through clear objectives, priorities, and performance management.Build a culture characterised by collaboration, accountability, engagement, and continuous learning.Ensure compliance with customs regulations, internal guidelines, and quality standards.Contribute actively to organisational development in close collaboration with other leaders.Who Are You?We are looking for a confident and clear leader who motivates others through involvement, trust, and clear expectations. You are structured, solution-oriented, and thrive in a fast-paced environment with many stakeholders.We Believe You HaveExperience in leadership roles with people management responsibility.Higher education within a relevant field. Extensive and relevant experience may compensate for a lack of formal qualifications.Experience within customs, logistics, transportation, or a related industry.Strong understanding of operational processes and the ability to balance day-to-day operations with long-term development.Strong communication and collaboration skills.Experience with continuous improvement and change management.Strong business acumen and the ability to translate strategy into results.Proficiency in Swedish, as well as English.What We OfferA key leadership role in an international organisation.The opportunity to influence and develop the customs services of the future.A highly competent and engaged work environment.Strong development opportunities within a global company.Competitive terms and conditions.We look forward to your applicatio n!Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .