Data Center Technician , DCC Communities

Amazon; Katrineholms kommun; On-site; SEK 35,000 - 50,000; Full time

Job summary

Amazon is seeking a Data Center Operations Technician located in Södermanlands län, Sweden, responsible for maintaining mission-critical infrastructure. The role requires troubleshooting server hardware issues and requires a valid EU driving license due to limited transport access.

Candidates should have at least 1 year of technical experience, teamwork capabilities, and the ability to lift equipment. This role is 100% onsite and part of a collaborative team ensuring cloud services run efficiently.

Qualifications

• 1+ years of technical experience is required.
• Must have valid EU driving license.
• Ability to work well in a team environment.

Responsibilities

• Diagnosing hardware and network issues.
• Troubleshooting events within SLAs.
• Performing root cause analysis of equipment failures.

Skills

Troubleshooting server hardware issues

Basic networking experience

Time management skills

Ability to lift/move equipment up to 18kg

Tools

Bash

Python

Perl

Ruby

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

Safety

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

Data Center Operations (DCO)

• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal Service Level Agreements (SLAs)
• Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning/night) as well as weekends to maintain the 24/7 data center environment
• A valid (EU) driving license is required as Data Centers may not have any public transportation available nearby.

Location Requirements

Our data centers are located in remote areas where access via public transport may be limited. Therefore, a valid EU driving license is required for this role.

Work Schedule

This is a 100% onsite in‑person position due to the hands‑on nature of managing mission‑critical infrastructure and data center industry.

A Day in the Life

In this role, you’ll be working on our advanced ticketing system, managing a diverse workload and solving complex server hardware issues.

You’ll be part of a collaborative team that keeps our cloud infrastructure running smoothly, responding to both automated directives and team leadership with exceptional time management and adaptability.

Your expertise in problem ticket tracking and escalation procedures will be crucial as you consistently meet and exceed Amazon’s high standards for technical proficiency and operational excellence. This role is vital in maintaining the efficiency and reliability of our sophisticated data center infrastructure – you’ll be working and supporting the face of Cloud technology in the region.

Basic Qualifications

• 1+ years of technical experience
• General knowledge of troubleshooting server hardware issues
• Basic networking experience
• Ability to work well with others in a team environment, displaying excellent time management skills
• Ability to take direction from both a directed work system and/or a team lead
• Able to lift/move up to 18kg equipment
• Valid EU driving license

Preferred Qualifications

• Experience with problem ticket tracking, prioritization, and escalation procedures
• Understanding of maintenance windows/change management procedures
• Basic understanding of data center facilities
• Networking administration and/or certification
• CCENT/CCNA, Network+, A+
• Scripting skills – Bash, Python, Perl, Ruby, etc.

Equal Opportunity Employer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.