Date Center Technician, Data Center Operations (AWS)

Amazon; Stockholms kommun; On-site; SEK 360,000 - 600,000; Full time

Job summary

Amazon Web Services (AWS) is hiring a Date Center Technician, Data Center Operations to join our global team. You’ll support design, planning, delivery and operation of AWS data centers, ensuring reliable power, cooling, and connectivity.

You’ll work with software, hardware, and network engineers, travel up to 25%, and help implement SOPs to improve efficiency and safety across facilities.

Qualifications

• 4+ years of data center engineering or operations experience.
• Knowledge of fundamentals of hardware, networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows).
• 2+ years of leading large complex programs experience.
• Valid (EU) driving license required as Data Centers may not have public transportation available nearby.

Responsibilities

• Build relationships with internal teams and customers to meet issues and problems as they arise.
• Conduct site assessments at various facilities to proactively prepare for onsite installation of AWS equipment.
• Install, expand, and provision AWS infrastructure at third‑party premises, data centers, and non‑traditional environments.
• Troubleshoot hardware, network installations, and configurations; perform network testing, break/fix, rack installations and decommissioning.
• Proactively identify and implement strategies that prevent support issues and enhance customer experience.
• Process and track purchase orders for data center hardware components; monitor spare parts inventory levels and initiate replenishment orders; maintain internal records; execute asset transfers; track order approvals; report shipment issues; coordinate with global teams.

Skills

Data center engineering

Hardware knowledge

Networking fundamentals

Security fundamentals

Databases knowledge

Unix/Linux/Windows familiarity

Program leadership

Education

Bachelor's degree or equivalent

Tools

CompTIA A+

CompTIA Network+

Cisco/CCNA

Linux (Redhat)

AWS certifications

Hardware installation

Job description

Date Center Technician, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

• Build relationships with internal teams and customers while innovating effective solutions to meet issues and problems as they arise
• Conduct site assessments at various facilities to proactively prepare for onsite installation of AWS equipment
• Install, expand, and provision AWS infrastructure at third‑party premises, data centers, and non‑traditional environments
• Troubleshoot hardware, network installations, and configurations; perform network testing, break/fix, rack installations and/or decommissioning and solve complex problems
• Proactively identify and implement strategies that prevent support issues and further enhance the customer experience
• Process and track purchase orders for data center hardware components
  • Monitor spare parts inventory levels and initiate replenishment orders
  • Maintain accurate records in internal ordering databases
  • Execute asset transfers across global locations
  • Track order approvals and provide timely updates to stakeholders
  • Identify and report shipment issues, including delays, cancellations, and expedited requests
  • Manage shipment label distribution for new equipment and returns
  • Coordinate with global teams to ensure timely delivery and resolution of issue
• Conduct day‑to‑day business, internally and with external customers
• Take required travel up to 25% on average to install, service, and retrieve AWS equipment
• Possess the physical ability to push and/or pull heavy objects into position (regularly lift up to 18kg and participate in team lifts of 30 kg)
• Lead or participate in developing standard operating procedures (SOPs) and tools that improve operational efficiencies
• Lead larger projects that require cross‑functional alignment and support, including large DC installations, global‑reaching business initiatives, and development of mechanisms to support growth and compliance with global group standards
• Work at height to maintain AWS infrastructure equipment while adhering to AWS health & safety guidelines
• Have a passion for technology and a desire to be the best at your job every day!

About the Team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Basic Qualifications

• 4+ years of data center engineering or operations experience
• Knowledge of fundamentals of hardware, networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
• 2+ years of leading large complex programs experience
• Valid (EU) driving license required as Data Centers may not have public transportation available nearby

Preferred Qualifications

• Bachelor’s degree, or 4+ years of relevant technical position experience
• Experience working in a customer‑facing environment
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Hardware (installation), AWS, or other industry relevant certifications
• Knowledge of power, cooling, cabling, networking hardware, inventory management, and automation
• Proficiency in network operating systems (Cisco IOS, NX‑OS, Junos)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.