Data Center Engineering Technician, DCEO (AWS)

Amazon; Katrineholms kommun; On-site; SEK 350,000 - 520,000; Full time

Job summary

Amazon is seeking a Data Center Engineering Operations Technician in Sweden to support critical Data Center facilities. You will help maintain electrical, mechanical, fire/life safety and HVAC systems to ensure uptime and reliability of our servers and network infrastructure.

You will work with a diverse team of engineers, facilities staff and contractors to deliver safe, compliant operations while supporting incident response, equipment handovers and continuous improvements.

Qualifications

• 1 to 4 years of electrical, mechanical and/or controls experience.
• Ability to follow procedures, document issues, and meet SLAs.
• Competent with basic IT programs and a valid driving license for 24x7 shifts.

Responsibilities

• Assist in operation and maintenance of electrical, mechanical, fire/life safety and HVAC equipment.
• Monitor Data Center systems to manage incidents, changes, monitoring, and escalation.
• Support contractors and engineers in deploying new equipment and rack installations.
• Perform site walkthroughs to verify equipment operation.
• Provide on-call support during data center events and new facility handovers.
• Coordinate vendor work and assist with event response and drills.

Skills

Electrical systems

Mechanical systems

Controls knowledge

Trouble Ticketing

MS Word/Excel

Driving license

24x7 shift

Education

Electrical/Mechanical qualification

Tools

MS Word

Excel

Trouble Ticketing system

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently seeking a Data Center Engineering Operations Technician to serve as a technical resource within our mission critical Data Centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. We strive towards building a diverse workforce and look to hire the best people we can regardless of age, gender or ethnicity.

Due to the success of the Amazon Web Services (AWS) operations and rapid expansion of Data Centers we are recruiting suitable candidates to operate/maintain these facilities in Sweden. In this role you will have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer Amazon customer’s better value.

Key job responsibilities

• Assisting in the operation and maintenance of all electrical, mechanical, fire/life safety equipment and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
• Assisting in the maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
• Monitoring and troubleshooting all mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment and generators.
• Providing assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
• Providing assistance to contractors or data center engineers to deploy new equipment, such as building racks, cabling, and other tasks as necessary.
• Performing site walk throughs to verify proper operation of Facility Equipment and Monitoring Systems.

In addition to acting as a Facilities First Responder to critical events, you will be a part of the team supporting new data center facilities and existing data center facilities!

A day in the life

• Monitoring of all alarms and systems involved in the operation of power, cooling and fire suppression systems in the data center.
• Planning and coordinating vendor works on site to ensure equipment is maintained and uptime retained.
• Supporting other sites and teams during events and planned works.
• Carrying out rack power up and installation duties.
• Monitoring and facilitating new equipment handover.
• Supporting new hires and team members through knowledge share and development.
• Event response and drill participation.

About the team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 1 to 4 years of electrical, mechanical and/or controls relevant experience (degree or trade qualification preferred) with demonstrated key electrical and mechanical competencies and theory.
• Ability to follow procedures, system documentation and track issues through appropriate entries into a Trouble Ticket system and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies, while maintaining service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
• Competent in use of basic IT programs such as MS Word/Excel or similar; Valid driving license and able to cover a 24x7 shift rotation.

Preferred Qualifications

• Heavy industry or data center experience.
• Working knowledge of generic mechanical-room infrastructure such as chillers, Air Handling Units, and fan controls.
• Working knowledge of backup generator systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.