Danish-speaking Dispute Analyst | Nordic Payments & Card Claims

Tieto Corp.; Solna kommun; Hybrid; SEK 520,000 - 650,000; Full time

Job summary

Tieto Banktech seeks a Danish-speaking Dispute Analyst to join our Nordic Operations team. You will handle analytical case work, review transactions and documentation, and ensure compliance with applicable rules and guidelines.

In this role, you will collaborate across Nordic markets, communicate with stakeholders, and contribute to a high‑quality dispute service while maintaining accuracy and deadlines.

Qualifications

• Danish language fluency in writing and speaking.
• Excellent written and spoken English.
• Strong analytical and problem‑solving skills.
• Excellent attention to detail.
• Good communication and cooperation skills.
• Ability to work independently and as part of a team.
• Ability to prioritise tasks and meet deadlines.
• Structured and service‑oriented way of working.
• Comfortable operating in an international environment.

Responsibilities

• Investigate and process payment card claims and disputes.
• Review transactions, supporting documentation and case details.
• Ensure compliance with regulations, card‑scheme requirements and client procedures.
• Prepare clear and accurate case documentation.
• Communicate with internal and external stakeholders as needed.
• Deliver high‑quality work within service levels and deadlines.
• Contribute to process improvements in dispute services.
• Collaborate with colleagues across multiple Nordic markets.
• Share knowledge and maintain a positive team environment.

Skills

Danish

English

Analytical

Attention to detail

Communication

Independence

Prioritization

Structured working

Teamwork

Job description

Tieto Banktech seeks a Danish-speaking Dispute Analyst to join our Nordic Operations team. You will handle analytical case work, review transactions and documentation, and ensure compliance with applicable rules and guidelines.

In this role, you will collaborate across Nordic markets, communicate with stakeholders, and contribute to a high‑quality dispute service while maintaining accuracy and deadlines.