Customer Experience Pro — Fast-Growth Fintech

SAVR; Stockholms kommun; On-site; SEK 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Generous wellness allowance

Occupational pension

Stocked pantry

Regular social gatherings

Job summary

SAVR, a fast-growing fintech company in Sweden, is seeking a proactive Customer Support Specialist to enhance customer experiences. You will engage with customers through live chat, phone calls, and email, assisting them with inquiries.

The ideal candidate is currently pursuing a university or college education, fluent in Swedish and English, and has a strong interest in savings and investing. Join a dynamic team where your contributions directly impact the customer journey.

Qualifications

• Proactive and takes ownership in learning the product.
• Ability to assist and educate customers through written interactions.
• Strong interest in savings and investing.

Responsibilities

• Engage with customers using live chat, phone calls, and email.
• Conduct analyses to understand customer questions.
• Collaborate with teams and external partners.

Skills

Proactive mindset

Detail-oriented

Service-minded

Fluent in Swedish

Fluent in English

Education

University or college education

Job description

SAVR, a fast-growing fintech company in Sweden, is seeking a proactive Customer Support Specialist to enhance customer experiences. You will engage with customers through live chat, phone calls, and email, assisting them with inquiries.

The ideal candidate is currently pursuing a university or college education, fluent in Swedish and English, and has a strong interest in savings and investing. Join a dynamic team where your contributions directly impact the customer journey.