Client Engagement Executive, Stockholm

Gavdi Group; Stockholms kommun; On-site; SEK 498,780 - 720,461; Full time

Benefits offered by this job

Informal workplace

Learning from experienced colleagues

Opportunities for personal growth

Job summary

Gavdi Group is looking for a Client Engagement Executive for its Stockholm office. This role involves maintaining client accounts, serving as the main contact for queries, and ensuring high-quality customer experience.

The ideal candidate should have some experience in account management, strong communication skills in Swedish and English, and a collaborative mindset to work effectively across teams. Gavdi offers a supportive workplace where you can learn and grow from experienced colleagues.

Qualifications

• Experience in account management or related areas.
• Understanding of consulting businesses.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain and grow client accounts with colleagues.
• Serve as key contact for client queries.
• Conduct regular check-ins for client engagement.
• Coordinate project activities and timelines.
• Identify upselling opportunities within existing accounts.

Skills

Account management

Client service

Sales

Project coordination

Fluency in Swedish

Fluency in English

Job description

We are looking for a Client Engagement Executive to join our Stockholm office. This is a client-facing, commercial role for someone who is eager to grow, understands the dynamics of a consulting environment, and knows how to build relationships that drive results.

At Gavdi, we believe HR technology should make work life better, not more complicated. As a trusted SAP SuccessFactors partner, we help organisations across Europe transform how they manage their people.

We are a team of experienced consultants who care about our clients, and we are looking for someone who wants to develop their career in a professional and collaborative environment. If you are ready to work with some of the most interesting clients in the Nordics, we would like to hear from you.

What you will do:

Maintain and grow client accounts, in close collaboration with your colleagues

Serve as key point of contact for client queries, ensuring high-quality customer experience

Conduct regular check-ins to gather feedback and keep clients engaged and informed

Coordinate and track project activities, timelines, and deliverables across client engagements, ensuring things move forward

Support the preparation and follow-up of project plans, status reports, and client documentation

Manage client change requests in coordination with colleagues, ensuring smooth handling

Identify opportunities for additional consulting services through upselling and cross-selling within existing accounts to bring the full suite of Gavdi services into client engagements

Support business development by sharing client insights and identifying areas for collaboration

Assist in preparing proposals and presentations for new opportunities

What we are looking for

Some experience in account management, client service, sales, solution advisory, project coordination or related areas. SuccessFactors (or similar HR solution) Consulting or technology sector experience is a plus

An understanding of how consulting businesses work and an interest in growing within that environment

Organised and structured, with the ability to juggle multiple client engagements and keep projects on track

Strong communication and interpersonal skills, with fluency in Swedish and English

A collaborative mindset and the ability to work effectively across teams and functions

Commercially curious, with a client-first attitude and a drive to create value

Eager to learn, take initiative, and develop.

Based in Stockholm or the surrounding area, with willingness to travel occasionally

What we offer

An informal workplace where you will learn from experienced colleagues from day one

Real responsibility early on. We believe in giving people room to grow

The opportunity to work on impactful projects with clients across industries and borders

A team culture built on knowledge sharing, collaboration, and having each other’s backs

Does this sound interesting to you?

Send your application and your CV to [e-mail] with the subject line “Client Engagement Executive, Stockholm”. We look forward to hearing from you.

About Gavdi

Gavdi is the largest dedicated SAP SuccessFactors and SAP Cloud for Customer partner in the EMEA region. With more than 15 offices across 8 countries and over 500 successful projects delivered, we serve more than 400 clients.

Our reputation is built on expertise and a commitment to delivering the right skills in the right place at the right time. As an SAP Gold Partner with over 18 years of experience, we are proud to be trusted advisors in digital HR transformation.

Our foundation is:

• People: We invest in our employees through support, flexibility, and opportunities for growth in a workplace that truly values its people.
• Innovation: You’ll tackle projects that challenge the status quo, where your ideas and insights drive real change for global organizations.
• Relationships: Our collaborative culture is built on respect and transparency, fostering both strong team bonds and lasting client partnerships.