Business Operations Sales Analyst

NVIDIA; Göteborgs kommun; On-site; SEK 520,000 - 700,000; Full time

Job summary

NVIDIA Göteborg seeks a Business Operations Sales Analyst to support Enterprise EMEA. You’ll coordinate sales processes, order accuracy, and customer service while partnering with Sales, Operations, Finance, and Planning. Proficiency with SAP, Vistex, Salesforce, and Excel will help streamline reporting and forecasting. Travel up to ~3% may be required.

You will be integral to ensuring timely order execution and a high-quality customer experience across EMEA markets.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years’ experience in business operations, sales support, or customer service.
• Excellent problem-solving, attention to detail, and customer-focused approach.
• Strong communication and collaboration across internal partners and external customers.
• Proficient with Microsoft Office, SAP, Vistex, Salesforce, Excel; willing to learn new tools.
• Willingness to travel occasionally (around 3%).

Responsibilities

• Manage Sales Operations and Customer Support for Enterprise customers across EMEA.
• Assist Sales with internal processes: account setup, quotes, pricing, orders, rebates, and revenue management.
• Collect, review, and submit demand forecasts; coordinate with planning and production.
• Create and maintain operational reports including shipping, backlog, and forecast.
• Use SAP, Vistex, Salesforce, Excel to ensure data integrity and streamline reporting.
• Collaborate with Sales, Finance, Operations, and Warehouse to improve processes.

Tools

SAP

Vistex

Salesforce

Excel

Microsoft Office

Job description

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

We are looking for a Business Operations Sales Analyst to support our Enterprise EMEA Sales team by ensuring smooth sales operations, accurate order execution, and high-quality customer support. You will act as a key link between Sales, Operations, and other internal teams to enable efficient processes and a phenomenal customer experience.

What You’ll Be Doing

• Sales Operations and Customer Support: Manage and resolve queries and issues for Enterprise customers across EMEA. Assist the Sales team with internal sales processes and systems, including account setup and follow-up, order processing and fulfilment, pricing, quotes, backend rebates and claims, and revenue management, ensuring accurate and timely execution.
• Demand Planning and Order Fulfilment: Collect, review, and submit forecast. Review backlog and allocation in close partnership with the planning team. Work closely with operations, production, and warehouse teams to ensure customer orders are delivered in a timely manner.
• Reporting: Create and maintain key operational reports, including shipping, backlog, and forecast reports, to provide clear visibility on performance, pipeline, and order status.
• Data Tools and Automation: Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity, support analyses, and streamline analytical workflows and reporting.
• Cross-Functional Collaboration and Process Improvement: Engage regularly with internal teams, including Sales, Account Management, Finance, Operations, Planning, and Warehouse, as well as external customers, to resolve issues and improve processes.
• Process Improvement: Contribute to the ongoing development and continuous improvement of regional Sales Operations processes, helping to streamline workflows and enhance overall efficiency.

What We Need To See

• 3+ years’ experience in business operations, sales support, or customer service, ideally in the Enterprise sector and preferably within a leading high-tech company.
• Bachelor’s degree or equivalent professional experience.
• Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach, with the ability to manage sophisticated tasks independently in a fast-paced environment.
• A passionate great teammate with outstanding communication skills and a collaborative outlook, able to build positive relationships across internal partners and with external customers.
• Strong organisational skills, effective time management, and the ability to prioritise tasks.
• Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools.
• Willingness to travel occasionally for events and trainings (around 3% of the work year).

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/, , JR2020556