Business Consultant

Jobtailor; Årsta; On-site; SEK 900,000 - 1,100,000; Full time

Job summary

Jobtailor in Sweden seeks a Senior Technical Services professional to lead service planning and support across the Nordic region. You will collaborate with the Sales Manager Nordics, drive the deployment of service offerings, and build strong stakeholder networks while traveling within the Nordic region.

The role requires deep experience in automotive/industrial services, a strong KPI mindset, and proven stakeholder management. Swedish language skills are a merit; travel is regular.

Qualifications

• Experience in collision repair or automotive industry is preferred.
• B2B experience in paints & coatings is advantageous.
• Minimum 9 years in technical services and support.
• Ability to interpret KPIs and business metrics.
• Strong problem solving and stakeholder management.
• Degree in Business Administration or Economics is a merit.
• Swedish language skills are a merit.

Responsibilities

• Lead development of service plans per country/region with Sales Manager Nordics.
• Drive implementation of service offerings across customers, networks, chains and distributors.
• Gather and analyze customer needs with Sales & Marketing.
• Participate in key sales process phases for prospects.
• Travel regularly within the Nordic region.
• Build and maintain relationships with stakeholders and local market networks.
• Use CRM and reporting tools to keep data accurate and up-to-date.
• Deliver periodic progress reports and share market trends.

Skills

Customer profiling

KPIs & metrics

Stakeholder management

Problem solving

B2B experience

Automotive/collision repair knowledge

Education

Business Administration or Economics degree

Job description

Responsibilities

• Lead the development of service plans per country/region in collaboration with the Sales Manager Nordics and Key Account Managers
• Drive the implementation of service offerings across customers, networks, chains, and distributors
• Gather and analyze customer needs in close cooperation with the Sales & Marketing organization
• Actively participate in key phases of the sales process for prospects
• Travel regularly within the Nordic region
• Build and maintain strong relationships with key stakeholders and local market networks
• Use CRM and other reporting tools to maintain accurate, complete, and up-to-date customer data
• Deliver periodic progress reports, proactively share market trends

Requirements

• Work experience – Collision repair and/or automotive industry experience is highly preferred
• Experience from B2B environments such as paints & coatings industry
• Customer/segment profiling and a minimum of +9 years of experience in technical services and support
• Strong ability to understand and interpret KPIs and key business metrics
• Problem solving and stakeholder management with the ability to drive and implement change with customers
• A degree in Business Administration, Economics or a related field is considered a merit
• Speak a Scandinavian language, Swedish is considered a merit.