Windows OS System Administrator-(Saudi National Only) at Muller's Solutions

Muller's Solutions

Dammam

On-site

SAR 180,000 - 270,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Benefits package

Innovative environment

Job summary

Muller’s Solutions in Dammam, Saudi Arabia, is seeking a Windows OS System Administrator (Saudi National Only) for a full-time, on-site role. You will install, configure, and maintain Windows Server systems and clusters, ensuring 24/7 availability for the enterprise environment.

Responsibilities include monitoring, patch management, SAP on Windows support, and collaboration with ERP, application, and DB teams.

Qualifications

Bachelor’s degree in CS/IT or related discipline.
3–5+ years of enterprise Windows Server administration.
Experience with Windows Server 2012/2016 and clustering.
Familiarity with SAP on Windows environments.
Knowledge of security standards and 24/7 operations.

Responsibilities

Install, configure, manage, operate, and maintain Windows Server systems and clusters.
Provide 24/7 operational support and patch management.
Monitor system logs and troubleshoot issues.
Support SAP environments on Windows and coordinate with ERP teams.
Maintain documentation and user/group policies.

Skills

Windows Server

Windows Clustering

Active Directory

Patch management

24/7 shift support

Education

Bachelor's degree in Computer Science or IT

Tools

SCOM

SCCM

VMware

Hyper-V

Job description

Windows OS System Administrator-(Saudi National Only) – Muller's Solutions, الدمام, S04, SA.

This Full time on site position offers great opportunities for career growth.

This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment.

The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters.

This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows.

Key Responsibilities

Role Overview

This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape.

The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters.

This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.

Areas of Responsibility

Key Accountabilities

Strategic Management

Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.

Operations Management

Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016).
Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management.
Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform.
Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.

People Management Build Relationships

Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.

Process Improvement & Knowledge Management

Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM).

Offer guidance for automation processes within the Microsoft Orchestrator environment.

Develop and maintain both technical and detailed design documentation, as well as operational documentation.

Create, manage, and delete user/group accounts, and enforce account policies.

Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.

Requirements

Degree: Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
Years of Experience: 3-5+ years of experience in enterprise Windows Server administration.
Technical Skills: Proficient in Windows Server (2012, 2016+) and Windows Clustering.
Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks.
Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms.
Skilled in operating system installation, monitoring, troubleshooting, and patch management.
Experience managing Active Directory, user account configurations, and group policies.
Generic Skills: Capability to function in a 24/7/365 shift-based work environment.
Strong documentation abilities for both design and operational processes.
Excellent skills in collaborating with application and database teams.
Awareness of cybersecurity regulations (NCA, NIC).
Decision Making Authority: Empowered to install, configure, patch, and maintain all Windows server systems and clusters.
Accountable for daily operations, monitoring, and troubleshooting in the Windows environment.
Authorized to create and manage user/group accounts and policies.
Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.

Preferred Qualifications