Operating System Support- Windows OS & Linux OS

Saudi Business Machines; Saudi Arabia; On-site; SAR 167,400 - 189,720; Full time

Job summary

A leading IT solutions provider in Saudi Arabia is seeking an experienced server administrator to maintain and support both physical and virtual enterprise servers. The ideal candidate should possess a Bachelor's degree in Information Technology and 3–5 years of hands-on experience with Windows and Linux server administration, with strong knowledge in technical documentation and vendor management. This role involves performing OS patching, ensuring compliance with security best practices, and managing user accounts and policies.

Qualifications

• 3–5 years of hands-on experience in Windows & Linux server administration.
• Strong experience in managing Windows Server and RHEL environments.
• Ability to install, configure, maintain, and troubleshoot servers.

Responsibilities

• Maintain and support physical & virtual enterprise servers.
• Perform OS patching, updates, security hardening, and resource monitoring.
• Manage SCOM/SCCM agents and ensure proper server monitoring.

Skills

Windows Server management

RHEL administration

OS patching

Incident troubleshooting

Technical documentation

User/group account management

Cybersecurity knowledge

Vendor ticket management

Performance monitoring

Education

Bachelor’s Degree in Information Technology

Tools

SCOM

SCCM

SAP

AppDynamics

Pacemaker

Job description

Education

Bachelor’s Degree in Information Technology, Computer Science, or related field

Experience

3–5 years of hands-on experience in Windows & Linux server administration, clustering, and enterprise OS management

Monthly Salary Package

15,000 – 17,000 SAR

Qualifications & Skills

• Strong experience in managing Windows Server (2010/2012/2016) and RHEL (7.x, 8.x, 9.x) environments
• Ability to install, configure, maintain, and troubleshoot physical & virtual servers
• Experience with patching, OS upgrades, virus protection, backup operations
• Skilled in managing SCOM, SCCM, and AppDynamics agents
• Familiarity with Microsoft Orchestrator automation
• Strong knowledge of system logs review, performance monitoring, incident troubleshooting
• Experience creating and maintaining technical documentation & operations manuals
• Knowledge of user/group account management, policies, and security controls
• Understanding of NCA, NIC, and cybersecurity regulations
• Capability to raise and manage vendor tickets with Microsoft / Red Hat (logs, meetings, RCA, issue reproduction)
• Knowledge to support SAP, SAP HANA, SAP S/4HANA on Windows & RHEL
• Experience managing Pacemaker (RedHat HA Extension) or Windows Failover Clustering
• Ability to coordinate with ERP, DB, Application, and Web Hosting teams

Responsibilities

• Maintain and support physical & virtual enterprise servers
• Perform OS patching, updates, security hardening, and resource monitoring
• Manage SCOM/SCCM agents and ensure proper server monitoring
• Perform daily operations support for Windows & Linux servers
• Ensure OS compliance with vendor recommendations and security best practices
• Review logs, analyze OS behavior, and proactively identify issues
• Develop technical design documents, operational documentation, and SOPs
• Participate in routine maintenance, scheduled restarts, and updates
• Manage server installations, troubleshooting, upgrades, and performance tuning
• Manage user/group accounts and implement policies
• Coordinate with internal teams for support and scheduled maintenance
• Raise and follow through on vendor support tickets (Microsoft, RHEL)
• Support SAP workloads and manage high-availability clusters (Pacemaker/Windows Cluster)