Waiter (Saudi Only)

Accor; Makkah Region; On-site; SAR 28,000 - 50,000; Full time

Benefits offered by this job

Discounted Heartist rates

Global career growth

Continuous learning

Job summary

Accor is seeking a hospitality-focused team member for a luxury dining environment. Welcome guests, take and serve orders, and maintain impeccable dining areas while delivering a memorable, high-quality guest experience in line with Sofitel brand standards.

The role emphasizes exceptional customer service, teamwork, and flexibility to work weekends and holidays, with opportunities to grow within Accor's luxury hotel portfolio.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome guests warmly and provide personalized service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Skills

Customer service

English language

Teamwork

Flexibility

Hospitality passion

Education

High school diploma or equivalent

Job description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

Job Description

• Welcome guests warmly and provide personalized, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain excellent knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Additional Information

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability.

* This role is forSaudis only.