Waiter

IHG Hotels & Resorts; Dammam; On-site; SAR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Uniform provided

Room discounts

Training opportunities

Job summary

IHG Hotels & Resorts is looking for a friendly and professional Waiter to join the Food & Beverage team at the First Vignette Collection in Dammam, Saudi Arabia. This role is vital in delivering exceptional dining experiences, ensuring every guest feels valued and well served.

The ideal candidate will have previous experience in customer service, with strong communication skills and a commitment to excellent guest satisfaction. Flexible shift availability and teamwork skills are essential. Join us for a rewarding career!

Qualifications

• Previous experience in a restaurant, hotel, or customer service role is preferred.
• Strong communication and interpersonal skills.
• Customer focused attitude with a friendly and professional demeanor.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work shifts, including evenings and weekends.

Responsibilities

• Welcome and greet guests in a warm, friendly manner.
• Present menus and provide recommendations.
• Take accurate food and beverage orders.
• Serve food and beverages maintaining high standards.
• Check on guest satisfaction throughout the dining experience.

Skills

Customer focused attitude

Strong communication skills

Interpersonal skills

Teamwork skills

Attention to detail

Job description

Join Our Food & Beverage Team as a Waiter at the First Vignette Collection in KSA!

We are looking for a friendly, professional, and guest-focused Waiter to join the Food & Beverage team at the First Vignette Collection in the Kingdom of Saudi Arabia (Carlton Al Moaibed Hotel).

This role is key in delivering exceptional dining experiences and ensuring every guest feels welcomed, valued, and well served. If you are passionate about hospitality and enjoy working in a dynamic environment we invite you to join our team.

Primary Responsibilities

• Welcome and greet guests in a warm, friendly, and professional manner.
• Present menus, explain dishes, and provide recommendations based on guest preferences.
• Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
• Serve food and beverages in a timely manner while maintaining high service standards.
• Check on guest satisfaction throughout the dining experience and respond to requests promptly.
• Prepare tables before service, ensuring cleanliness, proper setup, and presentation standards.
• Clear tables efficiently and reset them for the next guests.
• Handle guest bills accurately and process payments according to hotel procedures.
• Coordinate with kitchen, bar, and other departments to ensure smooth service flow.
• Follow all food safety, hygiene, and health & safety standards at all times.
• Maintain a professional appearance and wear the hotel uniform with pride.
• Support team members and assist with additional duties as required by the Supervisor or Manager.

Requirements

• Previous experience in a restaurant, hotel, or customer service role is preferred.
• Strong communication and interpersonal skills.
• Customer focused attitude with a friendly and professional demeanor.
• Ability to work efficiently in a fast paced environment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Basic knowledge of food and beverage service is an advantage.
• Ability to stand and walk for long periods during service.
• Good command of English Arabic is an advantage.
• Strong teamwork skills, attention to detail, and commitment to guest satisfaction.

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.