Technology Operations Lead — 24/7 Incident & IT Command

Team Saudi; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An organizing committee in Saudi Arabia is seeking a Technology Operations Manager to lead the operational delivery of core technology services during Games-time. Responsibilities include managing Technical Support, Cybersecurity, and Telecoms operations, ensuring operational coverage, and overseeing incident management. Candidates should demonstrate integrity and professionalism in a supportive environment.

Responsibilities

• Lead and oversee Technical Support operations across all venues.
• Manage Cybersecurity operations, including monitoring, incident response, and risk mitigation.
• Lead Telecoms & Infrastructure operations, ensuring resilient connectivity and system redundancy.
• Ensure 24/7 operational coverage during Games-time and compliance with vendor SLAs.
• Act as the central coordination point between Venue Technology, TSR, and GMS/HDS during Games-time.
• Establish, operate, and manage the IT Command Centre (ITCC).
• Oversee incident management processes across all technology domains.
• Support workforce planning to ensure sufficient operational coverage.

Job description

An organizing committee in Saudi Arabia is seeking a Technology Operations Manager to lead the operational delivery of core technology services during Games-time. Responsibilities include managing Technical Support, Cybersecurity, and Telecoms operations, ensuring operational coverage, and overseeing incident management. Candidates should demonstrate integrity and professionalism in a supportive environment.